en | 2 0 | Installation and Operating Instructions | Power Xpress Charge Station
Troubleshooting
If there is a charging issue proceed with the following
steps. If the issue persists after three attempts call
Bosch at 1-877-805-EVSE (3873) for assistance.
Problem
Solution
Indicated
by LED
Status
Pilot charg-
1.
Verify supply-side power. The green
ing error
POWER LED should be on. If green
POWER LED is off, locate load
center/panel and reset breaker.
2.
Press the master clear RESET button
on the front panel of the Charge
Station to attempt a charge-restart.
3.
If the red STATUS LED remains
on, disconnect the Charge Station
coupler from the vehicle charge port,
wait 10 seconds, and reconnect the
coupler.
Ground
1.
Disconnect main service power at
fault
service panel.
detected
2.
Disconnect
coupler from the vehicle.
3.
Inspect
connector and the vehicle charge
port verifying both are clean and
undamaged. If vehicle charge port
needs cleaning, follow manufacturer
instructions
Charge Station connector with a dry
or damp cloth if necessary.
4.
Restore main service power.
5.
Reconnect the coupler to the vehicle
port.
Ground
1.
Disconnect main service power at
monitor
service panel.
interrupted
2.
Disconnect
coupler from the vehicle.
3.
Inspect
connector and the vehicle charge
port verifying both are clean and
undamaged. If vehicle charge port
needs cleaning, follow manufacturer
instructions
Charge Station connector with a dry
or damp cloth if necessary.
4.
Restore main service power.
5.
Reconnect the coupler to the vehicle
port.
578987 | REV. A | 15.06.2016
the
Charge
Station
the
Charge
Station
for
cleaning.
Clean
the
Charge
Station
the
Charge
Station
for
cleaning.
Clean
Problem
Solution
Indicated
by LED
Status
Operation
1.
Verify supply-side power. The green
fault
POWER LED should be on. If green
POWER LED is off, locate load
center/panel and reset breaker.
2.
Press the master clear RESET button
on the front panel of the Charge
Station to attempt a charge-restart.
3.
If the red STATUS LED remains
on, disconnect the Charge Station
coupler from the vehicle charge port,
wait 10 seconds, and reconnect the
coupler.
Ground Fault Circuit Interrupt (GFCI) Tripped
If the Charge Station detects a ground fault, power will
be interrupted and the STATUS LED will illuminate (red
flash with intermittent green). The Charge Station will
attempt to reset automatically and re-attempt charging
(see note below on European models). If the fault condi-
tion persists after an initial automatic attempt, per the
code, the Charge Station waits 15 minutes before a
second attempt is made. A total of four attempts will be
made to restore vehicle charging. If the charging mode
cannot be restored, the STATUS LED will illuminate solid
red, and the unit will stay in fault mode.
Note:
European models—Automatic reset feature after ground
fault (STATUS LED will be solid red) does not apply to
European models. European standards dictate that user
intervention is required by pressing the master clear
RESET button on the front of the Charge Station housing.
If ground fault condition clears, Charge Station will re-
sume charging.
Missing Ground
If the Charge Station detects a missing ground connec-
tion (rapid red flashing LED), power will be interrupted
and the unit will not be capable of charging vehicle until
a ground connection has been detected. Disconnect
service power (breaker) and disconnect vehicle coupler
from vehicle and contact a qualified Bosch technician to
validate the presence of a proper ground.
Bosch Automotive Service Solutions Inc.