Maintenance/Cleaning
WARNING
Your Bosch Drive System components are mainte-
nance-free. Do not open any of the components. Ser-
vice should only be carried out at an authorized Bosch
eBike dealer. Failure to follow the above warning may
result in death or serious injury. Refer to your bicycle
manual or component manual for all non-Bosch Drive
System components.
Always remove the battery pack before performing
any bicycle inspection, maintenance or repair. Fail-
ure to remove the battery pack before performing bicy-
cle inspection, maintenance or repair can lead to seri-
ous injury.
If you suspect that something is loose, do not ride
your bike. See your Bosch eBike dealer; only a qualified
service provider should perform work on your Bosch
Drive System. All nuts, bolts, screws require the correct
tightening force. Too little force and the fastener may
not hold securely. Too much force and the fastener can
stretch, deform or break, or the threads can be
stripped. Either way, incorrect tightening force can re-
sult in component failure, which can cause you to lose
control and fall.
Do not paint any components of the Bosch Drive Sys-
tem as this may cause premature failure of the com-
ponents.
Careful Handling of the eBike
Please observe the operating and storage temperatures for
the eBike components. Protect the drive unit, on-board
computer and battery pack against extreme temperatures
(e.g., from intense sunlight without adequate ventilation).
The components (especially the battery pack) can become
damaged because of extreme temperatures.
It is recommended to have your eBike system checked by
an expert at least once a year (including mechanical parts
and to update the system software).
The eBike manufacturer or dealer may also base the service
date on the distance traveled and/or a period of time. In this
case, the on-board computer will show you every time it is
switched on that the service date is due in the text indica-
tion d by displaying "
Please contact an authorized bicycle dealer for service or
repairs to the eBike.
Bosch eBike Systems
Service" for 4 s.
Cleaning
Do not submerge your eBike components in water,
or wash using a pressurized hose. Your Bosch drive
unit is designed to be water tight in regards to rain water
and non-pressurized hose washing.
Keep all components of your eBike clean, especially the
battery pack contacts and the corresponding holder con-
tacts.
All components including the drive unit may not be im-
mersed in water or cleaned with a high-pressure cleaner.
Keep all components of your eBike clean, especially the
battery pack contacts and the corresponding holder con-
tacts. Clean them carefully with a soft, damp cloth (using
only mild soap and water).
After Sale Service and Customer Assistance
In case of questions concerning the eBike system and its
components, please contact an authorized Bosch eBike
dealer.
Contact data for authorized Bosch eBike dealers can be
found at www.bosch-ebike.com
When the battery pack is no longer operative, please con-
tact an authorized Bosch eBike dealer.
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