Advanced Functions; Tips And Recommendations; Questions About The Pergola Io - SOMFY Pergola io Notice

Pergola io
Readjusting the lower end limit
1) Position the awning at the lower end limit.
2) Press the Up and Down buttons simultaneously until the
awning moves briefly: the motor is in setting mode.
3) Adjust the awning's bottom position using the Up or
Down buttons.
4) Press the "my" button until the awning moves briefly: the
new lower end limit has been programmed.

7.4. Advanced functions

Please contact the manufacturer of the awning before using these functions to confirm the
compatibility of your installation.
7.4.3. "Fabric tension" function for tensioned Pergola awnings only
This function is used to increase or decrease the awning fabric tension to three levels (high-medium-low).
The motor is factory set at the medium level.
For safety reasons, this function can only be accessed via the Somfy io control point in 3 scenarios:
• After validation of the settings and before programming the first Somfy io control point.
• After programming the first Somfy io control point and for the next 4 cycles.
• After a power cut, and for the next 4 cycles.
To activate this function:
1) Put the awning in the middle position.
2) Briefly press the "my" and Down buttons simultaneously,
then immediately afterwards press and hold the "my"
and Down buttons until the awning moves briefly.
The motor is in programming mode for just 10 seconds.
3) Adjust the fabric tension using the Up or Down
buttons.
- To increase the fabric tension, press the Up button until
the awning moves slowly: the fabric tension has switched
to "high".
- To decrease the fabric tension, press the Down button until the awning moves slowly: the fabric
tension has switched to "low".
4) Press the "my" button until the awning moves briefly: the new fabric tension has been programmed.

8. TIPS AND RECOMMENDATIONS

8.1. Questions about the Pergola io

Observations
The awning does
not operate.
The awning stops
too soon.
50
5069577C107-Pergola_io.indb 50 5069577C107-Pergola_io.indb 50
Possible causes
The wiring is incorrect.
The motor is hot.
An incorrect cable has been used.
The Somfy io control point battery is
low.
The control point is not compatible.
The Somfy io control point used has
not been programmed into the motor.
The crown is incorrectly positioned.
The end limits have been incorrectly
set.
Copyright © 2010-2022 Somfy Activités SA, Société Anonyme. All rights reserved.
1 2
3 4
or
1 2
or
0.5 s
3 4
or
Solutions
Check the wiring and modify it if necessary.
Wait until the motor cools down.
Check the cable and ensure it has 3
strands.
Check whether the battery is weak and
replace it if necessary.
Check for compatibility and replace the
control point if necessary.
Use a programmed control point or program
this control point.
Fit the crown correctly.
Readjust the end limits.
5 s
2 s
5 s
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