Troubleshooting; Connection - Kenwood KDC-BT310U Mode D'emploi

TROUBLESHOOTING

Symptom Remedy
Sound cannot be heard. • Adjust the volume to the optimum level.
• Check the cords and connections.
"PROTECT" appears and no Check to be sure the terminals of the speaker wires are
operations can be done. insulated properly, then reset the unit. If this does not
solve the problem, consult your nearest service center.
• Sound cannot be heard. Clean the connectors. (➜ 2)
• The unit does not turn on.
• Information shown on the
display is incorrect.
The unit does not work at all.
Reset the unit. (➜ 3)
• Radio reception is poor. • Connect the antenna firmly.
• Static noise while listening to • Pull the antenna out all the way.
the radio.
"NA FILE" appears. Make sure the disc contains supported audio files.
(➜ 15)
"NO DISC" appears. Insert a playable disc into the loading slot.
"TOC ERROR" appears. Make sure the disc is clean and inserted properly.
"PLS EJECT" appears. Reset the unit. If this does not solve the problem, consult
your nearest service center.
Press and hold 0 to forcibly eject the disc. Be careful not
Disc cannot be ejected.
to drop the disc when it is ejected. If this does not solve
the problem, reset the unit. (➜ 3)
"READ ERROR" appears. Copy the files and folders onto the USB device again. If
this does not solve the problem, reset the USB device or
use another USB device.
"NO DEVICE" appears. Connect a USB device, and change the source to USB
again.
16
Symptom Remedy
"COPY PRO" appears. A copy-protected file is played.
"NA DEVICE" appears. Connect a supported USB device, and check the
connections.
"NO MUSIC" appears. Connect a USB device that contains playable audio files.
"USB ERROR" appears. • Remove the USB device, turn the unit off, then turn it on
again.
• Try to connect another USB device.
"iPod ERROR" appears. • Reconnect the iPod.
• Reset the iPod.
Noise is generated. Skip to another track or change the disc.
Tracks do not play back as you Playback order is determined when files are recorded.
intended them to play.
"READING" keeps flashing. Do not use too many hierarchical levels or folders.
Elapsed playing time is not This is caused by how the tracks are recorded.
correct.
The number of songs contained Podcast files are not counted on this unit as this unit does
in the "SONGS" category of this not support the playback of podcast files.
unit is different from the iPod/
iPhone.
Correct characters are not This unit can only display uppercase letters, numbers,
displayed (e.g. album name). and a limited number of symbols.