Jennair W11310951A Guide D'utilisation Et D'entretien page 18

JENNAIR REFRIGERATION
®
LIMITED WARRANTY
IF YOU NEED SERVICE:
1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without
service. Please take a few minutes to review the Troubleshooting section of the Use and Care Guide or visit https://producthelp.jennair.com.
2. All warranty service is provided exclusively by our authorized JennAir Service Providers. In the U.S. and Canada, direct all requests
for warranty service to:
If outside the 50 United States or Canada, contact your authorized JennAir dealer to determine whether another warranty applies.
WHAT IS COVERED
TWO YEAR LIMITED WARRANTY
For two year from the date of purchase, when this major appliance is
installed, operated, and maintained according to instructions attached to
or furnished with the product, JennAir brand of Whirlpool Corporation or
Whirlpool Canada LP (hereafter "JennAir") will pay for factory specified
replacement parts and repair labor to correct defects in materials or
workmanship that existed when this major appliance was purchased or, at
its sole discretion, replace the product. In the event of product replacement,
your appliance will be warranted for the remaining term of the original unit's
warranty period.
THIRD THROUGH SIXTH YEAR LIMITED WARRANTY
(SEALED REFRIGERATION SYSTEM ONLY)
In the third through sixth year from the date of purchase, when this major
appliance is installed, operated and maintained according to instructions
attached to or furnished with the product, JennAir brand will pay for factory
specified replacement parts and repair labor for the following components
to correct non-cosmetic defects in materials or workmanship in the sealed
refrigeration system (includes compressor, evaporator, condenser, dryer and
connecting tubing) that existed when this major appliance was purchased.
SEVENTH THROUGH TWELFTH YEAR LIMITED WARRANTY
(SEALED REFRIGERATION SYSTEM ONLY - LABOR NOT INCLUDED))
In the seventh through twelfth year from the date of purchase, when
this major appliance is installed, operated and maintained according to
instructions attached to or furnished with the product, JennAir brand will
pay for factory specified replacement parts for the following components
to correct defects in materials or workmanship in the sealed refrigeration
system (includes compressor, evaporator, condenser, dryer and connecting
tubing) that existed when this major appliance was purchased.
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED
WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.
Service must be provided by a JennAir designated service company.
This limited warranty is valid only in the United States or Canada and
applies only when the major appliance is used in the country in which it
was purchased. This limited warranty is effective from the date of original
consumer purchase. Proof of original purchase date is required to obtain
service under this limited warranty.
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO TWELVE YEARS OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do
not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty
gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
JennAir makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations
contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes
with this major appliance, you should ask JennAir or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES: EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. JENNAIR
SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation
of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights,
and you also may have other rights that vary from state to state or province to province.
18
JennAir Customer eXperience Center
1-800-JENNAIR (1-800-536-6247).
TWELVE YEAR LIMITED WARRANTY
DISCLAIMER OF IMPLIED WARRANTIES
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE
IS REQUIRED TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the
Customer eXperience Center:
Name, address, and telephone number
■
Model number and serial number
■
A clear, detailed description of the problem
■
Proof of purchase, including dealer or retailer name and address
■
WHAT IS NOT COVERED
1. Commercial, non-residential, or multiple-family use, or use
inconsistent with published user, operator, or installation
instructions.
2. In-home instruction on how to use your product.
3. Service to correct improper product maintenance or
installation, installation not in accordance with electrical or
plumbing codes, or correction of household electrical or
plumbing (e.g., house wiring, fuses, or water inlet hoses).
4. Consumable parts (e.g., light bulbs, batteries, air or water
filters, preservation solutions).
5. Damage from accident, misuse, abuse, fire, floods, acts of
God, or use with products not approved by JennAir.
6. Repairs to parts or systems to correct product damage
or defects caused by unauthorized service, alteration, or
modification of the appliance.
7. Cosmetic damage, including scratches, dents, chips, and
other damage to the appliance finishes, unless such damage
results from defects in materials and workmanship and is
reported to JennAir within 30 days.
8. Discoloration, rust, or oxidation of surfaces resulting from
caustic or corrosive environments including, but not limited
to, high salt concentrations, high moisture or humidity, or
exposure to chemicals.
9. Food or medicine loss due to product failure.
10. Pickup or delivery. This product is intended for in-home repair.
11. Travel or transportation expenses for service in remote
locations where an authorized JennAir servicer is not available.
12. Removal or reinstallation of inaccessible appliances or built-
in fixtures (e.g., trim, decorative panels, flooring, cabinetry,
islands, countertops, drywall) that interfere with servicing,
removal, or replacement of the product.
13. Service or parts for appliances with original model/serial
numbers removed, altered, or not easily determined.
The cost of repair or replacement under these excluded
circumstances shall be borne by the customer.
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