THIS LIMITED WARRANTY GIVES THE ORIGINAL PURCHASER ONLY SPECIFIC LEGAL RIGHTS AND YOU
MAY ALSO HAVE OTHER LEGAL RIGHTS WHICH VARY FROM STATE-TO-STATE AND PROVINCE-TO-
Keep this warranty certificate and the installation manual supplied with your Product for future reference.
Our Warranty
By this warranty statement ("Limited Warranty"), Baxi N.A.
("Baxi") issues limited warranties from the date of original
installation of the applicable Baxi H
Water Heater ("Product") to the Original Purchaser, subject to
the terms and conditions stated below. As used in this Limited
Warranty "Original Purchaser" shall mean, the end-user that
purchased the new Product directly (a) from the Baxi brand
dealer; or (b) in the case of a newly constructed home, from
the contractor who purchased such new Product directly from
an Baxi brand dealer or wholesaler for installation and use in
the newly constructed home.
H2O GLASS LINED INDIRECT WATER HEATERS
(Models – BAXI H2O GL SERIES)
RESIDENTIAL 8 YEAR LIMITED WARRANTY
The following limited warranty shall apply to only the
Original Purchaser, at original installation site, of the H2O
Glass Lined Indirect Water Heater in a single or two-
family residential dwelling used without interruption by
the Original Purchaser at his or her residence.
First Year through Fifth Year - Limited Warranty for
Residential Use H2O Glass Lined Indirect Water Heaters
(Includes Component Parts)
Baxi warrants its Product used in Residential Applications to
be free from defects in material and workmanship under
normal usage and service for a period of five (5) years from
the date of original installation. In the event that any part of
such Product is found to be defective in material or
workmanship during this five-year period, then Baxi will
repair or replace, at its option, the defective part. Labor
charges to diagnose, troubleshoot, remove and install repaired
or replaced parts are the responsibility of the Original
Purchaser along with any freight charges.
Sixth Year through Eighth Year - Limited Warranty for
Residential Use H2O Glass Lined Indirect Water Heaters (Not
Component Parts)
Baxi warrants that its Product used in residential applications
to be free from defects in material and workmanship under
normal usage for a period of eight (8) years from the date of
original installation. In the event a Product is found to be
defective in material or workmanship during this period, Baxi
will repair or replace, at its option, the defective Product.
Labor charges to diagnose, troubleshoot, remove and install
repaired or replaced Product are the responsibility of the
Original Purchaser along with any freight charges.
Baxi Boilers
LIMITED WARRANTY
Effective Date – July 2018
PROVINCE
O Glass Lined Indirect
2
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Note: If the Product involved is no longer available due to
obsolescence or redesign, Baxi shall have the option to allow a
credit towards the purchase of a new Baxi H2O Glass Lined
Indirect Water Heater. Such credit shall be based upon the net
price of the failed Product.
H2O GLASS LINED INDIRECT WATER HEATERS
(Models – BAXI H2O GL SERIES)
COMMERCIAL 5 YEAR LIMITED WARRANTY
The following five (5) year limited warranty shall apply to
only the Original Purchaser, at original installation site, of
the H2O Glass Lined Indirect Water Heater in a three or
more family dwelling or commercial business, used
without interruption by the Original Purchaser.
First Year through Second Year - Limited Warranty for
Commercial Use H2O Glass Lined Indirect Water Heaters
(Includes Component Parts)
Baxi warrants its Product used in Commercial Applications to
be free from defects in material and workmanship under
normal usage for a period of two (2) years from the date of
original installation. In the event that any part of such Product
is found to be defective in material or workmanship during
this two-year period, then Baxi will repair or replace, at its
option, the defective part. Labor charges to diagnose,
troubleshoot, remove and install repaired or replaced parts are
the responsibility of the Original Purchaser along with any
freight charges.
Third Year through Fifth Year - Limited Warranty for
Commercial Use H2O Glass Lined Indirect Water Heater (Not
Component Parts)
Baxi warrants that its H2O Glass Lined Indirect Water Heaters
used in commercial applications to be free from defects in
material and workmanship under normal usage for a period of
five (5) years from the date of original installation. In the
event a Product is found to be defective in material or
workmanship during this period, Baxi will repair or replace, at
its option, the defective Product. Labor charges to diagnose,
troubleshoot, remove and install repaired or replaced parts are
the responsibility of the Original Purchaser along with any
freight charges.
Note: If the Product involved is no longer available due to
obsolescence or redesign, Baxi shall have the option to allow a
credit towards the purchase of a new Baxi H2O Glass Lined
Indirect Water Heater. Such credit shall be based upon the net
price of the failed Product.
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PN 615000250 REV. B [01/09/2019]