warranty information
Limited Warranty for TEMPUR-PEDIC ACTIVEbreeze° ERGO EXTEND
TEMPUR-PEDIC
®
NORTH AMERICA, LCC
IT WILL, AT TEMPUR-PEDIC'S OPTION, REPLACE OR REPAIR PURCHASER'S
TEMPUR-PEDIC ACTIVEbreeze° ERGO EXTEND
DUE TO FAULTY WORKMANSHIP OR MATERIALS, SUBJECT TO THE
LIMITATIONS DESCRIBED IN THIS WARRANTY.
TEMPUR-PEDIC
UNDERTAKES NO RESPONSIBILITY FOR THE QUALITY OF THE
®
GOODS EXCEPT AS OTHERWISE PROVIDED IN THIS WARRANTY. THERE ARE
NO WARRANTIES THAT EXTEND BEYOND THE DESCRIPTION ON THE FACE
THEREOF.
THIS WARRANTY APPLIES ONLY TO TEMPUR-PEDIC ACTIVEbreeze° ERGO
EXTEND
MODEL. THIS MODEL MAY BE IDENTIFIED BY REFERENCE TO THE
TM
SERIAL NUMBER ON THE PRODUCT.
YEARS 1 THROUGH 3: FULL COVERAGE OF PARTS AND LABOR
TEMPUR-PEDIC ACTIVEbreeze° ERGO EXTEND
in the workmanship or materials for a period of three (3) years from the
warranty commencement date. During these first three years of the warranty,
the entire product is so covered, including factory supplied electronics, electrical
components, drive motors and power supply components. Upon notice during the
first through third year from the warranty commencement date, Tempur-Pedic
will send replacement parts to the purchaser, at no cost, in order to replace any
such defective part. In addition, Tempur-Pedic
transportation costs associated with the repair or replacement of any parts which
Tempur-Pedic
determines to be defective. This three (3) year warranty shall not
®
apply if the purchaser does not return any and all defective parts to Tempur-Pedic
within 15 days of purchaser's receipt of such replacement parts furnished. Return
of the frame, however, should it need to be replaced, is not required.
In no instance will this warranty cover any damage attributable to misuse or to
normal wear and tear or to excessive weight placed upon the product. Nor will
this warranty cover any purchaser other than the original purchaser nor will it
cover product purchased from an unauthorized third party. If you are not the
original purchaser of this product, you take "as is" and "with all faults." If you did
not purchase this TEMPUR-PEDIC ACTIVEbreeze° ERGO EXTEND
proof of purchase from you demonstrating that you are the original purchaser and
are eligible to make a valid claim under this Warranty.
YEARS 4 THROUGH 5: FULL COVERAGE OF PARTS ONLY
Upon notice during the years four (4) and five (5) from the warranty
commencement date, Tempur-Pedic
®
parts to the purchaser. Factory supplied electronics, electrical components,
ACTIVEbreeze components, drive motors and power supply components are
All manuals and user guides at all-guides.com
(TEMPUR-PEDIC
®
)
WARRANTS THAT
MODEL IF IT IS DEFECTIVE
TM
TM
is warranted against defects
will pay all authorized labor and
®
we will require
TM
will offer replacement parts for any defective
included. This two (2) year Warranty shall not apply if purchaser does not return
any and all defective parts to Tempur-Pedic
of replacement part. Purchaser shall bear all service, transportation, labor and
shipping costs related to the delivery and/or replacement of the defective part.
FRAME ONLY - YEARS 1 THROUGH 25 WARRANTY
Notwithstanding the above, Tempur-Pedic
frame itself used in this product. Specifically, Tempur-Pedic
25 years, any defect in the workmanship or the materials used in the frame itself
shall be covered. In the event of a frame defect, full product replacement will be
offered. For purposes of this 25 Year Warranty, the frame consists of the metal
structure of the base and specifically excludes its cover, its side rails, decking and
legs, actuator lift and massage motors, control box, remote controls, power supply,
ACTIVEbreeze components, and any power supply cords.
ADDITIONAL TERMS AND CONDITIONS
In no instance will this warranty cover any damage attributable to misuse or to
normal wear and tear or to excessive weight placed upon the product. Nor will
this warranty cover any purchaser other than the original purchaser nor will it
cover product purchased from an unauthorized third party. If you are not the
original purchaser of this product, you take "as is" and "with all faults." If you did
®
not purchase this TEMPUR-PEDIC ACTIVEbreeze° ERGO EXTEND
Tempur-Pedic
we will require proof of purchase from you demonstrating that you
®
are the original purchaser and eligible to make a valid claim under this Warranty.
This Warranty does not include coverage for damage caused by the purchasers
®
or by other users if the product has been used in a manner inconsistent with
the operation and maintenance procedures outlined in the Complete Reference
Guide, this Warranty, or any other applicable document published or approved by
Tempur-Pedic
. Nor does it include coverage if the product has been repaired or
®
modified by the purchaser or by an unauthorized third party or if the product has
been damaged in transit. This Warranty does not apply to damage to mattresses,
fabric, cables, electrical cords or items supplied by Resellers, as defined below.
Contact the Reseller or other appropriate party for warranty information on these
items. Nor does this Warranty apply to any unnecessary service calls, including
costs for in home service calls solely for the purpose of educating the consumer
about the unit or finding an unsatisfactory power connection. In addition, if the
recommended weight restrictions are not followed (Twin Long, Split/Dual CA King
and Queen bases - up to 850 lbs. each peak limit and up to 700 lbs. operating
limit) this warranty is void.
Replacement parts may be new or reconditioned at Tempur-Pedic
Except for the 25 Year Warranty provided for the frame of this product, there is
TM
within 15 days of purchaser's receipt
®
extends a 25 Year Warranty on the
®
warrants that for a full
®
TM
directly from
's discretion.
®
19