Troubleshooting - TEMPUR-PEDIC ACTIVEbreeze ERGO EXTEND Manuel Du Propriétaire

troubleshooting

ADJUSTABLE BASE
• Check under the bed base to verify that the wired
connections are secure and that there are no cords or
bedding obstructing the movement of the base.
• Check to ensure the LED light is illuminated on the control
box. If there is no light, verify that the input and power
cords are properly connected.
• Check to ensure Child Lock is not activated. To deactivate
Child Lock, press and hold FOOT UP and FOOT DOWN
buttons together for approximately six (6) seconds. The
remote backlight will flash twice. When the backlight light
goes away, the remote is no longer in Child Lock. The
remote and adjustable base will work normally.
• Unplug the base for 60 seconds to reset the electronic
components.
• Plug bed base into a different electrical outlet, or test
current outlet with another working appliance (a grounded,
electrical surge protector is recommended).
If your issue is not resolved by following the instructions above, please locate the serial number on the warranty card or
For Tempur-Pedic customer service call: U.S. 1-800-821-6621 | Canada: 1-800-887-4321
18
All manuals and user guides at all-guides.com
If one or more functions on the bed base have stopped operating:
back of the remote control and call the customer service team for your region.
REMOTE
• Ensure that the remote batteries are properly installed and
do not need replacing.
ACTIVEbreeze°
• Check to ensure the LED light is illuminated on the fan
control box. If there is no light, verify that the input and
connecting cords are properly connected.
• Unplug the base for 60 seconds to reset the electronic
components.
• Plug bed base into a different electrical outlet, or test
current outlet with another working appliance (a grounded,
electrical surge protector is recommended).
• Check to ensure the remote control you are using is paired
to the bed base. If not, repeat the pairing instructions found
on page 13.