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10 Troubleshooting
Fault
The CAT3 PRO
does not reset to
the zero position.
CAT3 PRO
switches but there
is no fault.
EN - 20
Cause
• Mounted load is too heavy.
• Mechanical defect.
• Attachment parts (bracket etc.)
not correctly connected.
• Mounted load is too heavy.
• Robot speed is too high.
• Switch or helix cable is
damaged.
CAT3 PRO
Troubleshooting
• Reduce the mounted load.
• Observe the data provided
by the manufacturer.
• Send the CAT3 PRO for
repair.
• Check if the attachment parts
are properly connected.
• Adapt the load to the
specifications.
3.1 Technical data on
page EN-7
• Replace the switch or helix
cable.
BAL.0843.0 • 2021-02-26
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