Caring For The Meter; Troubleshooting - Abbott AlphaTRAK Guide D'utilisation

2
Install the new battery with the positive
(+) sign visible, facing outward from the
meter . Ensure battery is installed on top
of tab .
3
To close, insert the battery door tab in
place, then press down firmly on latch
until it snaps securely .
Note: Batteries need to be properly disposed of .
For this purpose, all shops selling batteries provide
battery collection boxes on their premises .

Caring for The Meter

Avoid getting dirt, dust, blood, control solution, water, or any other
substance in the meter's test strip and data ports .
Clean the outside of the meter using a cloth dampened with one of
the following:
• Mild detergent/mild soap and water,
• 70% Isopropyl alcohol (available in the USA), or
• A mix of one part household bleach, nine parts water .
Important: Never immerse the meter in water or any other liquid
solution.
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ART16065_Rev-A-Man.indd 30-31

Troubleshooting

Meter does not power on after inserting a test strip.
Probable Cause
The battery is dead .
The battery is installed incorrectly or
there is no battery in the meter .
Defective meter or test strips .
Blood or foreign objects put into test
strip port .
Test does not start after applying the blood sample.
Probable Cause
Blood sample too small .
Defective test strip .
Sample applied after automatic shutoff
(two minutes) .
Defective meter or test strips .
What to Do
Replace the battery and reset the date
and time, if necessary .
Check that the battery is installed
correctly with the positive (+) sign
facing outward from the meter .
Call Customer Care in the USA
and Canada at (888) 299-7416 . For
Technical Enquires in the UK call
+ 44 (0) 1628 644354 .
Call Customer Care in the USA
and Canada at (888) 299-7416 . For
Technical Enquires in the UK call
+ 44 (0) 1628 644354 .
What to Do
Add blood to the same sample area
of the test strip for up to 60 seconds
from the time of the first application .
If necessary, repeat the test using
a new test strip and a larger blood
sample .
Repeat the test with a new test strip .
Repeat the test using a new test strip .
Wait until the Blood Drop and Test
Strip symbols appear on the display
screen before applying the blood
sample .
Call Customer Care in the USA
and Canada at (888) 299-7416 . For
Technical Enquires in the UK call
+ 44 (0) 1628 644354 .
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