Customer Service; Repair Order And Advice On Faults - Bosch KGN Serie Mode D'emploi

en
Fault
Freezer compartment
door was open for a
long time; temperature
is no longer reached.

Customer service

Your local customer service can be
found in the telephone directory or in the
customer-service index. Please provide
customer service with the appliance
product number (E-Nr.) and production
number (FD).
These specifications can be found on the
rating plate. Fig. 0
To prevent unnecessary call-outs, please
assist customer service by quoting the
product and production numbers. This
will save you additional costs.
Repair order and advice
on faults
Contact information for all countries can
be found on the enclosed customer
service list.
38
Possible cause
The evaporator
(refrigeration
generator) in the
No Frost system is
covered in thick ice
and can no longer be
defrosted fully
automatically.
Remedial action
To defrost the evaporator, remove
the frozen food with the
compartments, insulate well and
store in a cool location.
Switch off the appliance and move it
away from the wall. Leave the
appliance door open.
After approx. 20 min. the
condensation begins to run into the
evaporation pan, at the rear of the
appliance. Fig. -
To prevent the evaporation pan from
overflowing in this case, mop up the
condensation with a sponge.
The evaporator is defrosted when
the water stops running into
the evaporation pan. Clean the
interior. Switch the appliance back
on again.
GB 0844 8928979
IE 01450 2655
US 800 944 2904
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