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Before You Call for Service
If the unit appears to be malfunctioning, read through this
manual first. If the problem persists, check the troubleshooting
guide below. Locate the problem in the guide and refer to the
cause and its remedy before calling for service. The problem may
be something very simple that can be solved without a service
call. However, it may be required to contact your dealer or a
qualified service technician.
If Service is Required:
•
If the product is within the first year warranty period please
contact your dealer or call AGA MARVEL Customer Service
at 800.223.3900 for directions on how to obtain warranty
coverage in your area.
•
If the product is outside the first year warranty period, AGA
MARVEL Customer Service can provide recommendations of
service centers in your area. A listing of authorized service
centers is also available at www.agamarvel.com under the
service and support section.
Electrocution Hazard
- Never attempt to repair or perform
maintenance on the unit until the main electrical power has
been disconnected. Turning the unit control "OFF" does not
remove electrical power from the units wiring.
Problem
Unit not cold enough.
Unit too cold.
No interior light in drawer compart-
ments.
Light will not go out when drawer
is closed.
Noise or Vibration.
Unit will not run.
TROUBLESHOOTING YOUR REFRIGERATED DRAWERS
Possible Cause
•
Control set too warm.
•
Content temperature not stabilized.
•
Excessive usage or prolonged
drawer openings.
•
Airflow to front grille blocked.
•
Drawer gasket not sealing properly.
•
Control set too cold.
•
Drawer gasket not sealing properly.
•
Failed LED interior light assembly.
•
Drawer not activating light switch.
•
Unit not level.
•
Unit turned off.
•
Power cord not plugged in.
•
No power at outlet.
•
In all correspondence regarding service, be sure to give the
model number, serial number, located on your products se-
rial plate, and proof of purchase.
•
Try to have information or description of nature of the prob-
lem, how long the unit has been running, the room temper-
ature, and any additional information that may be helpful in
quickly solving the problem.
•
Table B is provided for recording pertinent information
regarding your product for future reference.
Date of Purchase
Dealer's name
Dealer's Address
Dealer's City
Dealer's State
Dealer's Zip Code
Appliance Serial Number
Appliance Model Number
Date Warranty Card Sent (Must be
within 10 days of purchase).
•
Adjust temperature colder, (See "Set the
desired temperature" on page 14). Allow 24
hours for temperature to stabilize.
•
Allow temperature to stabilize for at least 24
hours.
•
Airflow must not be obstructed to front
grille. See "clearances" on page 4.
•
Adjust or replace drawer gasket.
•
Adjust temperature warmer. (See page 14,
"set the desired temperature"). Allow 24
hours for temperature to stabilize.
•
Adjust or replace drawer gasket.
•
Contact a qualified AGA MARVEL service
technician.
•
Unit not level, level unit, (See page 4, "level-
ing legs").
•
Level unit, see "Leveling Legs" on page 4.
•
Turn unit on. See "Start your Appliance" on
page 14.
•
Plug in power cord.
•
Check house circuit.
18
For Your Records
Table B
Remedy
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