Occasionally, a problem may occur that is minor, and a service call may not be necessary. Use this
troubleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized
service depot for assistance, or Danby's Toll Free Number: 1-800-26-
PROBLEM
1) Unit does not work
2) Unit suddenly stops during operation.
3) Unit runs intermittently
4) Unit functions but the room is not
cooled.
5) Condensed water spills out when
moving the unit.
TROUBLESHOOTING
POSSIBLE CAUSE
• Power is out.
• The plug is not plugged in properly.
• The full-tank indicator is ON; tank is
full.
• Current leaking or pressing test
button on LCDI plug.
• Indoor set temperature has been
reached.
• The preset time is up.
• The full-tank indicator is ON; tank is
full.
• Malfunction.
• Surrounding temp. is too high/low.
• Exhaust duct hose is blocked.
• Window or door is open in room.
• There is a heat source or too many
people in the room.
• Air intake grill is clogged.
• Filter is too dirty.
• Temperature setting is too high.
• The tank is nearly full.
9
SOLUTIONS
• Wait for power to return.
• Plug in properly.
• Remove drain water from the drain
tank.
• Press the reset button after resolving
problem.
• Reset the temperature level.
• Reset the timer.
• Remove drain water from the drain
tank.
• Contact your dealer.
• This is normal.
• Check the duct hose.
• Close all windows/doors.
• Move any heat sources from room.
• Clean air intake grill.
• Replace the filter.
• Lower temp. setting.
• Remove drain plug on rear bottom
and drain out water.