Troubleshooting
Occasionally, a minor problem may arise, and a service call may not be necessary- use this troubleshooting guide for
a possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby's Toll Free
Number for assistance.
PROBLEM
Unit does not work
Compressor suddenly
stops during operation
Unit runs intermittently
Unit functions but the
room is not cooled
Condensed water spills
out when moving the unit
Error Indicator Codes:
E5 - Surge protection: Disconnect the power, after 10 minutes turn the unit back on. If the warning still appears, please
contact a service provider.
H8 - Water tank is full: Drain water from the tank. If the warning still appears, please contact a service provider.
F1 - Malfunction of ambient temperature sensor: Please contact a service provider.
F2 - Evaporator sensor malfunction: Please contact a service provider.
F0 - Refrigerant leak or system blockage: Reset the unit by unplugging it for 30 minutes and then plugging it back in. If
the warning still appears, please contact a service provider.
H3 or E8 - Overload protection / malfunction: Check if the unit is operating under high temperature conditions. If the
ambient temperature is too high, turn the unit off until the ambient temperature drops below 35°C (95°F). Check to see
if something is obstructing airfl ow around the unit, if so, remove it. If the warning still appears, please contact a service
provider.
F4 - Condenser sensor is malfunctioning: Please contact a service provider.
Tel: 1-800-26-
POSSIBLE CAUSE
•
Power is out
•
The plug is not plugged in prop-
erly
•
The full-tank indicator is ON; tank
is full
•
Current leaking or pressing test
button on LCDI plug
•
Indoor set temperature has been
reached
•
The preset time is up
•
The full-tank indicator is ON; tank
is full
•
Malfunction
•
Surrounding temperature is too
high/low
•
Exhaust duct hose is blocked
•
Window or door is open in room
•
There is a heat source or too
many people in the room
•
Air intake grill is clogged
•
Filter is too dirty
•
Temperature setting is too high
•
The tank is nearly full
(1-800-263-2629)
•
Wait for power to return
•
Plug in properly
•
Remove drain water from the
drain tank
•
Press the reset button after re-
solving the problem
•
Reset the temperature level
•
Reset the timer
•
Remove drain water from the
drain tank
•
Contact your dealer
•
This is normal
•
Check the duct hose
•
Close all windows/doors
•
Move any heat sources from
room
•
Clean air intake grill
•
Replace or clean the fi lter
•
Lower temp. setting
•
Remove drain plug on rear bot-
tom and drain out water
16
SOLUTION