Customer Support
Commercial Ice Machine Warranty
LIMITED WARRANTY
Manitowoc Ice a division of Manitowoc FSG Services, LLC,
("Company") warrants that new RN Nugget Ice Machines sold by
Company shall be free of defects in material or workmanship
under normal and proper use and maintenance as specified by the
Company and upon proper installation and start-up in accordance
with the instruction manual supplied.
WHAT IS COVERED
Parts for a period of three (3) years.
Labor for a period of two (2) years.
Compressor parts for five (5) years and labor for two (2) years.
The RN Nugget Ice Machine warranty begins on the date of the
original installation. This warranty shall not apply to any ice
machine initially installed more than five (5) years from the serial
number production date.
The obligation of the Company under this warranty is limited to the
repair or replacement of parts, components, or assemblies that in
the sole opinion of the Company are defective. This warranty is
further limited to the cost of parts, components or assemblies and
standard straight time labor charges (excluding the compressor
warranty) at the servicing location.
Time and hourly rate schedules, as published from time to time by
the Company, apply to all service procedures. Additional expenses
including without limitation, travel time, overtime premium, material
cost, accessing or removal of the RN Nugget Ice Machine, or
shipping are the responsibility of the purchaser, along with all
maintenance, adjustments, cleaning, and ice purchases. Labor
covered under this warranty must be performed by an approved
Company contracted Service Representative or a refrigeration
service agency as qualified and authorized by the Company's local
Distributor. The Company's liability under this warranty shall in no
event be greater than the actual purchase price paid by purchaser
for the RN Nugget Ice Machine.
EXCLUSIONS FROM COVERAGE
Repair or replacement of parts required because of misuse,
improper care or storage, negligence, alteration, use of
incompatible supplies or lack of specified maintenance shall be
excluded.
Normal maintenance items.
Failures caused by improper or erratic voltages, adverse
environmental or water conditions, improper drainage, interruption
in electrical or water supply.
Improper or unauthorized repair.
Any RN Nugget Ice Machine that has been installed and/or
maintained inconsistent with the instructions provided by the
Company.
Parts subject to damage beyond the control of Company, or to RN
Nugget Ice Machine's which have been subject to accidents,
damage in shipment, fire, floods, other hazards or acts of God that
are beyond the control of the Company.
This Limited Warranty shall not apply if the RN Nugget Ice
Machine's refrigeration system is modified with a condenser, heat
reclaim device, or parts and assemblies other than those
manufactured by the Company, unless the Company approves
these modifications for specific locations in writing prior to the
commencement of such modification.
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LIMITATIONS OF LIABILITY
The preceding paragraphs set forth the exclusive remedy for all
claims based on failure of, or defect in, RN Nugget Ice Machines
sold hereunder, whether the failure or defect arises before or
during the warranty period, and whether a claim, however
instituted, is based on contract, indemnity, warranty, tort (including
negligence), strict liability, implied by statute, common-law or
otherwise, and Company and agents shall not be liable for any
claims for personal injuries or consequential damages or loss,
howsoever caused. Upon the expiration of the warranty period, all
such liability shall terminate. THE FOREGOING WARRANTIES
ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES,
WHETHER WRITTEN, ORAL, IMPLIED OR STATUTORY. NO
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS
FOR PARTICULAR PURPOSE SHALL APPLY, COMPANY DOES
NOT WARRANT ANY PRODUCTS OR SERVICES OF OTHERS.
REMEDIES
The liability of Company for breach of any warranty obligation
hereunder is limited to: (i) the repair or replacement of the RN
Nugget Ice Machine on which the liability is based, or with respect
to services, re-performance of the services; or (ii) at Company's
option, the refund of the amount paid for said equipment or
services. Any breach by Company with respect to any item or unit
of equipment or services shall be deemed a breach with respect to
that item or unit or service only.
WARRANTY CLAIM PROCEDURE
Customer shall be responsible to: Complete and return warranty
registration card or register on line within five (5) days from the
installation date. Complete the following and retain for your
records:
Distributor/Dealer
Model Number and Serial Number
Installation Date
All warranty service must be performed by an approved
Manitowoc contracted or authorized Service Representative. To
schedule a service appointment contact your local Manitowoc
Service Representative or visit us at www.manitowocice.com to
find a Service Representative near you.
GOVERNING LAW
This Limited Warranty shall be governed by the laws of the state of
Wisconsin, USA, excluding their conflicts of law principles. The
United Nations Convention on Contracts for the International Sale
of Goods is hereby excluded in its entirety from application to this
Limited Warranty.
MANITOWOC ICE
2110 South 26th Street
P.O. Box 1720
Manitowoc, WI 54221-1720
Web site: www.manitowocice.com
Section 5
Part Number 000007282 4/10