Alcatel OneTouch Pixi 3 Mode D'emploi page 69

How to obtain Hardware Service within the terms of this warranty:
Create a user profile (alcatel.finetw.com) and then create an RMA for
the defective device. Ship the device with a copy of the original proof
of purchase (e.g. original copy of the dated bill of sale, invoice) with the
owner's return address (No PO Boxes accepted), wireless carrier's name,
alternate daytime phone number, and email address with a complete
problem description. Only ship the device. Do not ship the SIM card,
memory cards, or any other accessories such as the power adapter. You
must properly package and ship the wireless device to the repair center.
TCL Communication Ltd. is not responsible for devices that do not arrive
at the service center or are damaged in transit. Insurance is recommended
with proof of delivery. Upon receipt, the service center will verify the
warranty conditions, repair, and return your device to the address provided
in the RMA. Check the warranty repair status by going online with the
RMA number on web portal.
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Accessories ........................
The latest generation of ALCATEL ONETOUCH mobile phones offers
a built-in handsfree feature that allows you to use the telephone from
a distance, placed on a table for example. For those who prefer to keep
their conversations confidential, an earpiece is also available known as the
headset.
1. Charger
2. USB cable
Only use your telephone with the ALCATEL ONETOUCH
batteries, chargers and accessories in your box.
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