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Instructions for Series 5 / 10
GB
Troubleshooting
troubleshooting
6.
Problem
Device hangs up
with an error tone
when this button is
pressed
Device does not
respond to button
activation
Relay cannot be
activated
Relay is activated for
a too short/too long
period of time
58
Cause
No number was entered for
the direct call button
1) Input delay set too
high
2) Button defective
3) The buttons are triggered
together.
4) The button cable extended
1) Wrong relay operations mode
2) Telephone used for remote
configuration does not send
DTMF tones
Activation time is set too low/too
high
Measure
Configure a number using
configuration step 21 or 22,
respectively
1) Reprogram the input delay using
configuration step 04
2) Replace the button
1) Configuration step 08 enables
the programming of the relay
operations mode, a suitable
operations mode for a door relay
must be chosen, e.g. operations
mode 4.
2) A remote configuration is only
possible when using a telephone
with DTMF dialling (=telephone
that can send DTMF tones). In
system devices, sending DTMF
tones is only possible after
pressing a function button or
entering certain codes. Please
contact your intercom system
support.
Using configuration step 09, the
relay activation time can be set
by choosing a suitable time, in
seconds.
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