Troubleshooting - ProMariner ProSportHD6 Manuel D'utilisation

Troubleshooting

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Troubleshooting
No LEDs turn on when plugged in.
1. Check for AC power
a. Check AC power quality by using a lamp or similar appliance to verify:
i. The GFCI has not tripped.
ii.The extension cord is of good quality with good connections.
2. If AC power quality is verified with a lamp or similar appliance and LEDs do not illuminate,
contact ProMariner.
Red Fault LED is ON
1. Identify the bank LED that is on.
2. Check for the following on the corresponding bank for:
a. Clean and tight connections.
b. Blown fuses.
i. Visually inspect fuses or test with multimeter.
c. Reverse Polarity.
i. Verify that your red lead is connected to the positive terminal and the black lead
is connected to the negative terminal.
d. Leads are across more than one 12 volt battery.
i. Verify leads are connected to only one 12V battery.
e. Low battery voltage
i. Verify the battery voltage is above 2.5 volts DC.
3. If none of the above situations are found and the Red Fault LED is still on, contact ProMariner.
Charge Mode bar is green & Red Fault LED is ON
Your battery did not complete charging during a normal charge cycle.
1. Power off your charger
2. Allow batteries to rest for 1 hour
3. Power on your charger.
4. If the fault occurs again, have your battery tested.
5. If your battery is good, the charger may be undersized for your battery, contact ProMariner.
Contact ProMariner at 1-800-824-0524 from 8:30am to 5pm Eastern, by email at
support@promariner.com, or visit us on the web at www.promariner.com
ProSportHD Marine Battery Charger Warranty
We are committed to customer satisfaction and value your business. If at any time during
the warranty period you experience a problem with your new ProSportHD Marine Battery
Charger, simply call us at 1-800-824-0524 between 8:30am-5pm (EST) Monday through
Friday, for technical support or email info@promariner.com
WARRANTY CARD CAN BE REGISTERED AT WWW.PROMARINER.COM
or the warranty card included in this manual can be completed and sent to ProMariner by mail.
PROMARINER PROSPORTHD ON-BOARD MARINE BATTERY CHARGER
LIMITED THREE-YEAR FACTORY WARRANTY
Each ProSportHD Marine Battery Charger model is guaranteed against defects in material and
workmanship to the original consumer in normal use for 3 years from the date of purchase. ProMariner
will at its discretion repair or replace free of charge any defects in material or workmanship.
The following conditions apply:
• Warranty and repair adjustment calculated from manufacture date if not
registered or proof of purchase within two weeks of sale.
• Warranty void if unauthorized repairs attempted.
• Deep water damage not covered under warranty
• Customer is responsible for shipping return unit to the ProMariner
factory service center listed below.
• Cosmetic repairs are done at the owner's request and expense.
Purchase or other acceptance of the product shall be on the condition and agreement that
ProMariner SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY
KIND. (Some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitations may not apply to you.) This warranty is made in lieu of all
other obligations or liabilities on the part of ProMariner. ProMariner neither assumes nor
authorizes any person for any obligation or liability in connection with the sale of this product.
To make a claim under warranty, go to www.promariner.com and click on the resources tab and
follow the instructions making sure to identify the product and the problem. If you can not use our
online warranty claim registration, please feel free to call the ProMariner factory service center at
the toll free number listed below. ProMariner will make its best effort to repair or replace the product,
if found defective within the terms of the warranty, within 30 days after return of the product to
the company. ProMariner will ship the repaired or replaced product back to the purchaser. This
warranty gives you specific legal rights, and you may also have other rights, which vary from state
to state or province to province. This warranty is in lieu of all others expressed or implied.
ProMariner
Factory Service Center & Technical Support
15 Dartmouth Drive, STE 101
Auburn, NH 03032.
USA TOLL FREE: 1-800-824-0524
Tel: (603) 433-4440 / Fax: (603) 433-4442 / Email: support@promariner.com
Visit us on the web at: www.promariner.com
Warranty
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