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if it appears to be damaged, if it is leaking or is not working
correctly.
• Do not attempt to dismantle your appliance: take it to an
approved service center to avoid any danger.
• If the power cord or steam cord of your appliance is damaged,
it must be replaced by an approved service centre in order to
avoid any danger.
• Before storing the appliance, once it is unplugged, please
wait until it has cooled down completely (around 1 hour).
• All accessories, consumables and removable parts must be bought only from an approved service centre.
• For your safety, this appliance conforms to all applicable regulations (Low Voltage, Electromagnetic Compatibility and
Environment Directives, etc.).
• Your appliance is an electrical appliance: it must be used under normal conditions of use.
• It is equipped with 2 safety systems(depending on model):
– a valve to prevent the build-up of pressure, which allows excess steam to escape in the event of the appliance
malfunctioning,
– a thermal fuse to prevent overheating.
• Always plug your appliance:
– into a mains circuit with voltage between 220 V and 240 V (Alternating current only),
– into a socket outlet with an earth connection.
Faulty connection can cause irreparable damage to the appliance and will invalidate your guarantee.
• If you are using an extension cord, ensure that it is correctly rated (16A) with an earth connection and is fully extended.
• Fully unwind the power cord before plugging it into an earthed plug socket.
• Never touch the power cord or steam cord with the soleplate of the appliance. Do not leave the power cord or steam cords
close to or in contact with sources of heat or sharp edges.
• The water in the appliance may still be hot and cause burns even after 2 hours of cooling down. Handle the appliance with
care when the cap/collector is removed, particularly when you are emptying it.
• Your appliance emits steam that may cause burns.
– Handle the iron with care, particularly when using the vertical steam function.
– Never steam clothing when it is worn by a person, always steam it on a hanger.
– Never iron in a seated position with your legs below the ironing board.
– Never direct the steam towards people or animals.
• The first time the appliance is used, there may be some reject of particles, fumes and smell but this is not harmful.
• Never immerse your appliance in water or any other liquid. Never place it under tap water.
• Careful during the assembly of the product & the board to pinch risks(depending on model)
• Never place the flat iron on the ironing board, always use the iron rest. Similarly, never place the separated base on the
ironing board(depending on model)
Important notice for appliances ≥ 2200W only :
Under unfavorable mains conditions, phenomena like transient voltage drops or lighting fluctuations can happen. Therefore,
it is recommended that the iron is connected to a power supply system with a maximum impedance of 0,29 Ω. If necessary,
the user can ask the public power supply company for the system impedance at the interface point.
What water should I use?
• This appliance has been designed to be used with untreated tap water. If your water is very hard, (hardness above 30°F, or
17°dH or 21°e) use a mixture of 50% tap water and 50% distilled water. In some seaside regions, salt content might be high.
In that case, use only water bottle, with low mineral level.
• They are different type of softened water, and most of them can be used in your appliance. However, some of them,
especially the one with chemical components, like salt, might occur white or brown runs. If you face this type of issue, we
recommend you to use non-treated tap water or bottled water.
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• You should not use water from domestic appliances, with additives (starch, perfume, etc.) , rain water, boiled, filtered,
bottled water. Do not use pure distilled nor pure demineralized water. Such water might affect steam attributes and at high
temperature generate steam chamber sediment, liable to stain your linen and cause early appliance aging.
SAVE THESE INSTRUCTIONS
Help protect the environment!
Your appliance contains a number of recoverable or recyclable materials.
Take these to a collection centre, or to an approved service centre for processing.
Troubleshooting problems with your appliance
PROBLEMS
CAUSES
Water is dripping
The water has condensed in
from the holes in the
the tubes because you are
soleplate
using the steamer for the
first time or have not used it
for a while.
The soleplate is not hot
enough to pro-duce steam.
Traces of water appear
Your ironing board cover is
on the laundry
saturated with water as it is
not suitable for the power of
your appliance.
White streaks are
Your boiler is emitting
dripping from the
limescale as it is not rinsed
holes in the soleplate
regularly.
Brown streaks are
You are using chemical
dripping from the holes
descaling agents or additives
in the soleplate and
in the water.
staining the laundry
The soleplate is dirty
The appliance is being used
or brown and may
on too high a temperature.
mark the laundry
The soleplate is
You have placed your iron flat
scratched or damaged
down on the metal iron rest.
The red "WATER"
You have not filled the water
indicator light is
tank.
flashing*
You have not pressed the
"OK" button.
The "anti-scale"
You have not pressed the
indicator light is
"OK" button.
flashing*
The appliance will not
The "auto-off" system is
turn on or the iron
activated after non-use and
indicator light and the
has turned off your appliance.
"ON-OFF" indicator
light will not turn on.*
The red "WATER"
The appliance has been
indicator light is
stored in a cold area (around
flashing and the "ON-
<10C°)
OFF" button is not
working.*
A loud noise from the
Not enough water in the
appliance.
tank.
*Depending on the model
SOLUTIONS
Press the steam button away from your ironing
board until the iron emits steam.
Set the appliance to the steam zone* (see user
manual).
Ensure you use a suitable ironing board (a mesh
ironing board which prevents condensation).
Rinse the boiler as instructed in the user manual.
Never add any product to the boiler (see the section
"What water should I use?")
Clean the soleplate as instructed in the user manual.
Use a lower temperature.
Always place your iron on its heel or on the iron rest.
Fill in the water tank and press the "OK" button
located on the control panel until the indicator light
goes off.
Press the "OK" button located on the control panel
until the indicator light goes off.
Press the "OK" button located on the control panel
until the indicator light goes off.
Press the "ON-OFF" restart button located on the
control panel.
Unplug the appliance. Leave the appli-ance for 3
hours until it reaches ambient temperature.
Fill the tank.
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