5
Maintenance and Troubleshooting
Display
Action
Not enough blood or control solution was drawn into the test strip for measurement or
was applied after the test had started. Discard the test strip and repeat the blood
glucose or control test.
Blood or control solution was applied to the test strip before the flashing drop symbol
appeared on the display. Discard the test strip and repeat the blood glucose or control
test.
An electronic error occurred, or in rare cases, a used test strip was removed and
reinserted. Turn the meter off and on, or take the battery out for 20 seconds and
reinsert it. Perform a blood glucose or control test.
The temperature is above or below the proper range for the system. Refer to the test
strip package insert for system operating conditions. Move to an area with the
appropriate conditions, wait 5 minutes, and repeat the blood glucose or control test.
Do not artificially heat or cool the meter.
The battery is almost out of power. Change the battery now. If the message reappears
after the battery has been replaced, remove the battery again, press any meter
button, then reinsert the battery.
The time and date settings may be incorrect. Make sure the time and date are correct
and adjust, if necessary.
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