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Warranty UK and Ireland
12-MONTH WARRANTY – NINTENDO ACCESSORIES
CONSUMER WARRANTY
This warranty covers Nintendo accessories for use with Nintendo consoles (the "Product"), supplied by Nintendo
of Europe GmbH ("Nintendo").
Subject to the terms and exclusions below, Nintendo warrants to the original consumer purchasing the Product
("you") that, for a period of 12 months from the date of the purchase of the Product by you, the Product will
be free from defects in materials and workmanship.
To make a valid claim under this warranty, you must notify Nintendo of the defect in the Product within 12 months
of the date of the purchase of the Product by you, and you must return the Product to Nintendo within 30 days
of notifying Nintendo of that defect. If, having inspected the Product, Nintendo accepts that the Product is
defective, Nintendo will (at its sole discretion) either repair or replace the part causing the defect, or replace
the Product without charge.
This warranty does not affect any statutory rights which you may have as the purchaser of
consumer goods.
EXCLUSIONS
This warranty does not cover:
• s oftware, games, Nintendo consoles (whether included with the Product at the time of purchase or not);
• a ccessories, peripherals or other items that are intended for use with the Product but are not manufactured
by or for Nintendo (whether included with the Product at the time of purchase or not);
• the Product if it was purchased outside the European Economic Area and Switzerland;
• the Product if it has been resold, or used for rental or commercial purposes;
• d efects in the Product that are caused by accidental damage, your and/or any third party's negligence,
unreasonable use, modification, use with products not supplied, licensed or authorised for use with the
Product by Nintendo (including, but not limited to, non-licensed game enhancements, copier devices, adapters,
power supplies or non-licensed acces sories), computer viruses or connecting to the internet or other forms
of electronic communication, use of the Product other than in accordance with the instructions in the
respective Nintendo Operations Manual or any other instructions provided with the Product, or any other
cause unrelated to defects in material and workmanship;
• d efects in the Product that are caused by the use of faulty, damaged or leaking batteries or battery packs, or
any other use of batteries or battery packs not in accordance with the instructions in the respective Nintendo
Operations Manual or Instruction Booklet;
• g radual decrease over time in the capacity and performance of batteries and battery packs for Nintendo
consoles (including NTR-003, USG-003, TWL-003, UTL-003, CTR-003) (which, for the avoidance of doubt,
will not be deemed to be a defect in material or workmanship of the Product);
• t he Product if it has been opened, modified or repaired by any person or company other than Nintendo or its
authorised partners, or it has its serial number altered, defaced or removed;
• l oss of any data that has been loaded onto or stored on the Product by any person or company other than
Nintendo or its authorised partners.
HOW TO MAKE A CLAIM
To notify Nintendo of a defect covered by this warranty, please contact:
Nintendo Customer Support
PO Box 952, Portsmouth, PO6 9DY
Tel: +44 (0) 845 60 50 247
(Number active from 13 July 2011)
Calls to this number are charged at national rates for customers in the UK, and at international rates for customers
in the Republic of Ireland. Please obtain permission from the person responsible for the bill before calling.
Before sending the Product to Nintendo Customer Support, you should remove or delete any private or confi-
dential files or data. You accept and agree that Nintendo will not be responsible for any loss, deletion or cor-
ruption of your files or data that has not been deleted or removed. Nintendo strongly recommends that you
make a backup copy of any data that you do not remove or delete.
When sending the Product to Nintendo Customer Support, please:
1. use the original packaging where possible;
2. provide a description of the defect;
3. attach a copy of your proof of purchase, ensuring that it indicates the date of purchase of the Product; and
4. ensure that it is received by Nintendo within 30 days of the original notification of a qualifying defect.
If the above 12-month warranty period has expired at the time the defect is discovered or if the defect is not
covered by this warranty, Nintendo may still be prepared to repair or replace the part causing the defect or
replace the Product (at its sole discretion). For further information or, in particular, details of any charges for
such services, please contact:
Nintendo Customer Support
Tel: +44 (0) 845 60 50 247
(Number active from 13 July 2011)
Calls to this number are charged at national rates for customers in the UK and international rates for customers
in the Republic of Ireland. Please obtain permission from the person responsible for the bill before calling.
[0811/UKV-A] Contact information UK and Ireland
Call UK Customer Support for assistance on all Nintendo published /distributed software,
hardware and accessories. Our dedicated games coun sellors can answer all your gameplay
questions, offering hints, tips and strategies to ensure that you get the most from your
Nintendo products.
(* Calls from a landline within the UK are charged at the standard national rate offered
by the caller's network provider. Charges may vary for calls made using a mobile phone.
Customers calling from outside the UK will be charged at the international rate offered
by the provider of the network being used to make the international call.
Please obtain permission from the person responsible for paying the bill before calling.)
Lines are open Monday to Friday from 08:30 to 19:00, and Saturday from 08:30 to 15:30**.
(** Charges and opening hours are correct at time of printing but are subject to change
without prior notice.)
To call UK Customer Support, dial*
+44 (0) 845 60 50 247
(Number active from 13 July 2011)
[0811/UKV]