TROUBLESHOOTING
PROBLEM
Bar and saw chain
running hot and
smoking.
Motor runs,
but chain is not
rotating.
Motor runs, chain
rotates but does
not cut.
Chainsaw does not
start.
POSSIBLE CAUSE
Check saw chain tension for
overtightened condition.
No oil in the oil tank.
The discharge port is blocked by
debris.
Oil tank is blocked by debris.
Bar and chain oil tank cap is
blocked by debris.
The sprocket or guide wheel is
clogged with debris.
Saw chain tension is too tight.
Check guide bar and saw chain
assembly.
Check guide bar and saw chain
for damage.
Dull chain.
Chain on backwards.
Chain tension could be
overtightened or too loose.
The chain brake is engaged.
No electrical contact between the
chainsaw and battery.
The battery pack is depleted.
The lock-off lever and trigger are
not depressed simultaneously.
The battery and power tool is too
hot or too cold.
SOLUTION
Tension saw chain.
Refill oil into the oil tank.
Refer to the manual to remove the bar and
clean out the debris.
Clean out the oil tank and refill with clean
oil.
Clean the debris off the oil cover.
Clean and remove debris from sprocket
and guide wheel.
Refer to Saw Chain Tension Guide earlier
in this manual.
Refer to Replacing the Bar and Saw Chain
assembly earlier in this manual.
Remove the battery from the unit. Take the
bar cover off, and remove the bar and saw
chain. Clean all debris from the chainsaw.
After all debris is cleared, insert battery and
run the chainsaw. If the sprocket is spinning
your motor is okay. If the sprocket is not
spinning, call customer service.
Sharpen or replace the saw chain.
Refer to Replacing the Bar and Saw Chain
assembly earlier in this manual.
Refer to Re-tensioning the saw chain in the
manual.
Pull the chain brake towards you until the
chain brake is disengaged.
To secure the battery, make sure the
latches on the battery compartment snap
into place.
Charge the battery pack.
Press down the lock-off lever and hold
it, then depress the trigger to turn on the
chainsaw.
Refer to the battery and charger maintaince
part in the manual.
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