Troubleshooting - GreenWorks CSE402 Manuel Opérateur

EN
• Not available to children.
• Away from agents which can cause corrosion, such as
garden chemicals and de-icing salts.
7

TROUBLESHOOTING

Problem
The guide bar and
the chain become
hot and release
smoke.
The motor runs
but the chain does
not rotate.
Possible cause Solution
The chain is too Adjust the chain
tight. tension.
The oil tank is Add lubricants.
empty.
Contamination Remove the guide
causes a blockage bar and clean the
of the discharge discharge port.
port.
Contamination Clean the oil tank.
causes a blockage Add new lubri-
of the oil tank. cant.
Contamination Clean the guide
causes a blockage bar and the oil
of the guide bar tank cap.
and the oil tank
cap.
Contamination Clean the sprocket
causes a blockage and the guide
of the sprocket or wheels.
guide wheels.
The chain is too Adjust the chain
tight. tension.
The guide bar and Replace the guide
the chain are dam- bar and the chain
aged. if it is necessary.
1. Remove the
battery pack
from the ma-
chine.
2. Remove the
guide bar cov-
er.
3. Remove the
bar and saw
chain.
The motor is dam-
4. Clean the ma-
aged.
chine.
5. Install battery
pack and oper-
ate the ma-
chine.
If the sprocket ro-
tates, it means the
motor works prop-
erly. If not, call
service center.
English
Problem
The motor runs
and the chain ro-
tates, but the chain
does not cut.
The machine does
not start.
The machine does
not start when the
battery pack only
has one or two
lights flash.
8
Possible cause Solution
Sharpen or replace
The chain is blunt.
the saw chain.
Turn the chain
The chain is in the
loop to the other
incorrect direction.
direction.
The chain is tight Adjust the chain
or loose. tension.
Pull the chain
The chain brake is brake in the direc-
engaged. tion of the user to
disengage it.
Make sure that the
The machine and
battery release
battery are not
button clicks when
connected correct-
you install the bat-
ly.
tery pack.
The battery level Charge the battery
is low. pack.
1. Push the lock-
out button and
The lock out but-
hold it.
ton and the trigger
are not pushed at
2. Push the trig-
the same time.
ger to start the
machine.
Refer to battery
The battery is too
and charger man-
hot or too cold.
ual.
1. The battery 1. Cool the bat-
pack is in a low tery pack or
capacity. machine to
ambient tem-
2. The battery
perature.
pack or control
2. Charge the
board at high tem-
battery pack
perature protective
again.
state.
3. Start the ma-
chine again.