READ INSTRUCTIONS CAREFULLY: Please read this entire manual before installation and use of this
pellet fuel-burning room heater. Failure to follow these instructions could result in property damage, bodily
injury or even death. Do not allow anyone who has not read these instructions to assemble, light, adjust or
operate the stove. Place instructions in a safe place for future reference.
Cleveland Iron Works Wood Pellet Fire Stove
OPERATING INSTRUCTIONS
AND OWNER'S MANUAL
WARNING:
USE ONLY MANUFACTURER'S REPLACEMENT PARTS. USE OF ANY OTHER PARTS COULD CAUSE INJURY OR
DEATH. REPLACEMENT PARTS ARE ONLY AVAILABLE DIRECT FROM THE FACTORY AND MUST BE INSTALLED BY
A QUALIFIED SERVICE AGENCY.
PARTS ORDERING INFORMATION:
PURCHASING:
ACCESSORIES MAY BE PURCHASED AT ANY
DIRECT FROM THE
FACTORY
FOR INFORMATION REGARDING SERVICE:
Please call Toll-Free 1-800-251-0001 • CLEVELAND-IRONWORKS.COM
Our office hours are 8:00 AM – 5:00 PM, EST, Monday through Friday.
Please include the model number, date of purchase, and description of problem in all communication.
LIMITED WARRANTY
Enerco Group, Inc. (EGI) warrants Cleveland Iron Works Wood Pellet Fire Stoves to be free from imperfections
in workmanship or material, at the date of manufacture. After installation, If covered components are found to
be defective in workmanship or material during the applicable warranty period then the company, at its option,
will repair or replace products returned by the buyer to
warranty period and found by the company to have imperfections in material or workmanship. The warranty
period of the covered components is defined in the table below:
Components Covered
Electrical
Steel parts (excluding fire pot)
If a part is damaged or missing, call our Technical Support Department at 1-800-251-0001.
Address any Warranty Claims to the Service Department, Cleveland Ironworks, Inc., 4560 W. 160TH ST.,
CLEVELAND, OHIO 44135. Include your name, address and telephone number, the model and serial number of
your product, and include details concerning the claim. Also, supply us with the purchase date and the name
and address of the dealer from whom you purchased our product.
The foregoing is the full extent of the responsibility of the Company. There are no other warranties, express
or implied. Specifically there is no warranty of fitness for a particular
merchantability. In no event shall the Company be liable for delay caused by imperfections, for consequential
damages, or for any charges of the expense of any nature incurred without its written consent. The cost of
repair or replacement shall be the exclusive remedy for any breach of warranty. There is no warranty against
infringement of the like and no implied warranty arising from course of dealing or usage of trade. This
warranty will not apply to any product which has been repaired or altered outside of the factory in any respect
which in our judgment affects its condition or operation. This warranty does not cover damage or breakage
due to misuse, abuse or modifications. There is no warranty on any paint, glass, gasket or fire brick. There is no
warranty on the fire pot. There is no warranty against damage caused by corrosion.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you. This Warranty gives you specific legal rights, and you may have
other rights which vary from state to state.
Cleveland Ironworks Inc. reserves the right to make changes at any time, without notice or obligation, in colors,
specifications, accessories, materials and models.
Cleveland Ironworks Inc., 4560 W. 160TH ST., CLEVELAND, OHIO 44135 • 1-800-251-0001
Cleveland Ironworks Inc., is a registered trademarks of Mr. Heater, Inc.
© 2019, Cleveland Ironworks. All rights reserved
CLEVELAND IRON WORKS
:
the factory, transportation prepaid within applicable
Warranty Period (Parts only, Labor not includ-
ed)
1 years
5 years
28
Operating Instructions and Owner's Manual
Model #
PS20W
LOCAL DEALER OR
purpose and there is no warranty of