• You should expect hundreds of recharge cycles from your batteries. However, all
rechargeable batteries lose capacity over time relative to the number of recharge cycles
they experience. This is normal. If your operating time drops to half of the original life,
contact the Customer Care Centre.
• When a battery needs replacement, contact our Customer Care Centre or visit our website.
Please do not open the Receiver Collar or Handheld Remote.
STEP 3
Fit the Receiver Collar
Important: The proper it and placement of your Receiver Collar is important for effective
operation. The Contact Points must have direct contact with your dog's skin on the underside
of his neck.
To assure a proper it, please follow these steps:
1. Make sure that the Receiver Collar is turned off.
2. Start with your dog standing comfortably (3A).
3. Place the Receiver Collar on your dog's neck close to the ears. Centre the
Contact Points underneath your dog's neck, touching the skin (3B).
Note: It is sometimes necessary to trim the hair
around the Contact Points to make sure that
contact is consistent.
Do not shave the pet's neck as this
may increase the risk of skin irritation.
4. Check the tightness of the Receiver Collar by
inserting one inger between the collar and
your dog's neck (3C). The it should be snug
but not constricting.
5. Allow your dog to wear the Receiver Collar for
several minutes then recheck the it. Check the it
again as your dog becomes more comfortable
with the Receiver Collar.
3B
3C
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3A
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