Warnings - Notes For The Customer; Ordering Spare Parts; Waste Disposal; Allowed And Forbidden Use - ZANTIA KERA Manuel D'utilisation Et D'entretien

Introduction
b) uses the product appropriately and
c) immediately reports any manufacturing defects.
2. Pieces subject to wear are excluded from the warranty,
namely: HIGH TEMPERATURE RESISTANT CERAMIC GLASS,
FIBREGLASS GASKETS, HANDLES, KNOBS, SILICON PAINT,
CERAMIC COVERING, IGNITION RESISTANCE, FUSES, GRIDS,
GASKETS AND INNER PARTS OF THE COMBUSTION CHAM-
BER.
3. The warranty does not cover damage caused by:
a) Incorrect installation or improper use of the product
and of its components;
b) Water and liquids dripped or poured accidentally on
the electrical and electronic components;
c) lightning and power surges;
d) excessive overheating of product or use of unsuitable
fuel;
e) deterioration from physical or chemical agents;
f ) transport or tampering by unauthorised personnel.
4. The Manufacturing Company will not be held liable for
failures to electric parts due to incorrect electric connec-
tion or those where it is not possible to ascertain the prop-
er operation of the home system and the earthing system
at the time of the failure.
5. The warranty consists in supplying or replacing faulty
parts or those considered such by our Technical Depart-
ment free of charge. The replaced parts remain covered by
warranty for the remaining warranty period again starting
from the date of purchase.
6. The warranties of the manufacturers are transferred for
equipment or parts of them assembled but produced by
other companies.
7. No compensation is acknowledged for the time of ineffi-
ciency of the product awaiting repair.
8. The warranty is personal and cannot be transferred to
third parties.
9. If defects or breakage are detected during the period cov-
ered by the warranty, the purchaser must contact the dealer
where he bought the appliance who will check the presence
of the defect. If the defect is confirmed by the Manufacturing
Company, the spare part will be provided to the customer
free of charge at our site. To facilitate replacement opera-
tions, please provide the following information:
a) name and address of dealer;
b) date of purchase;
c) name, address and telephone number of purchaser;
d) name, address and telephone number of installer;
e) date of installation;
f ) series and model of the product.
10. All shipping fees are borne by the purchasing customer,
such as the minimum charge, labour costs, transfer ex-
penses and distance fees between the site and the cus-
tomer's home.
11. We reiterate that the Manufacturing Company only pro-
vides the warranty at the above-mentioned conditions
and is in no way liable to direct or indirect damage result-
ing from the product to object or third parties.
1.5.1

WARNINGS - NOTES FOR THE CUSTOMER

The appliance can be commissioned by S.T.A. (Servizio Tec-
Mod. KERA rev 01
nico Autorizzato [Authorised Technical Service]) or by a quali-
fied, skilled dealer; the Warranty is valid from the date of the
receipt.
THE FOLLOWING INTERVENTIONS ARE NOT COVERED BY
WARRANTY:
Cleaning braziers - ash pan - boiler; calibration interventions
(combustion - temperature - operating times, etc.) routine
maintenance interventions; interventions; interventions due
to lack of and/or loading fuel and adaptation of new combus-
tion parameters; interventions due to operating defects at-
tributable to lack of and/or incorrect maintenance; interven-
tions for repair/replacement of electric components damaged
by overvoltage or electric loads.
1.6

ORDERING SPARE PARTS

Only technical personnel authorised by ZANTIA must carry
out any type of intervention. Contact the authorised assis-
tance centre or your dealer to request spare parts.
Only use original spare parts.
Do not wait for components to be worn by use before replacing
them; periodical maintenance checks should be performed. The
company will not be held liable should the product and any other
accessory be used improperly or modified without authorisation.
1.7

WASTE DISPOSAL

cal devices must be collected separately in order to be re-used in
an eco-compatible way. The product can be delivered to specific
separate collection facilities set up by city administration or to
dealers who supply this service.
1.8

ALLOWED AND FORBIDDEN USE

• The product is intended exclusively for heating rooms.
• The product only works with wooden pellets and must be
installed inside the rooms.
• Do not use the appliance as an incinerator or in any way
other than that for which it was designed.
• Do not use any other fuel than pellets.
• Do not use liquid fuels.
• Do not use the product as a ladder or support structure.
• Do not dry sheets on the product. Any drying racks or
similar products must be kept a proper distance from the
product. Fire hazard.
• The product is not a cooking appliance.
• During cleaning operations, NEVER remove the pro-
tective grid in the pellet loading area.
• Do not perform any unauthorised change to the appli-
ance.
translated from the original text
Do not dispose of the electrical equipment with
domestic waste. Pursuant to the European Direc-
tive 2002/96/EC and subsequent amendment
2003/108/EC }on disposing of electrical and elec-
tronic equipment and its implementation in com-
pliance with national standards, exhausted electri-
All responsibility for the improper use of the prod-
uct is fully borne by the user and releases the manu-
facturer from all civil and criminal liability.
EN
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