Troubleshooting - Napoleon Galaxy Serie Manuel D'installation Et D'opération

WARNING
!
DEXEN EI 2-WAY PILOT
• Always light the pilot whether for the fi rst time or if the gas supply has run out, with the glass door (where
applicable) open or removed.
• Turn off gas and electrical power before servicing the appliance.
3/8" - 1/2"
(9.5mm - 12.7mm)
• Appliance may be hot. Do not service until appliance has cooled.
• Do not use abrasive cleaners
Flame must envelop
upper
symptom
3/8" to 1/2"
(12.7mm - 9.5mm) of
Flames are consistently Appliance is over-fi red or under-
Flame sensor
too large or too small. fi red.
Carboning occurs.
DEXEN EI
INSERT
PHOTO
OF VALVE
HERE
ODS - MILLIVOLT
Air shutter improperly adjusted.
For propane - improper lighting
procedure.
For natural gas - undersized
supply line.
Burners burn with Possible spider web or other
yellow fl ame, accom- debris.
panied by the smell of
gas.
PSE THERMOCOUPLE
Carbon is being Air shutter is blocked.
deposited on glass,
3/8" - 1/2"
Flame is impinging on the glass,
logs, rocks, media, or
(9.5mm - 12.7mm)
logs, rocks, media or combus-
combustion chamber
tion chamber.
Flame must envelop
surfaces.
upper
3/8" to 1/2"
White / grey fi lm forms. Sulphur from fuel is being depos-
(12.7mm - 9.5mm) of
ited on glass, logs, or combus-
thermocouple
tion chamber surfaces.
Pilot will not light. Makes Wiring: short, loose, or damaged
noise with no spark at connections
SIT ELECTRONIC IGNITION
pilot burner. (poor fl ame rectifi cation).
3/8" - 1/2"
(9.5mm - 12.7mm)
Flame must envelop
upper No signal from remote with no
3/8" to 1/2"
pilot ignition.
(12.7mm - 9.5mm) of
Poor grounding.
Flame sensor
Improper switch wiring.
Dirty, painted, or damaged pilot
and/or dirty sensor rod.
SIT MILLIVOLT
3/8" - 1/2"
(9.5mm - 12.7mm)
symptom
Flame must envelop
Pilot sparks but will not Gas supply.
upper
light.
3/8" to 1/2"
(9.5mm - 12.7mm)
La flamme doit envelopper
la sonde de flamme de
problem
3/8" à 1/2"
(9.5mm - 12.7mm)
- Check pressure readings:
Inlet pressure can be checked by turning screw (A) counter-clock-
wise 2 or 3 turns and then placing pressure gauge tubing over the
test point. Gauge should read as described on the chart below.
Check that main burner is operating on 'HI'. Outlet pressure can be
checked the same as above using screw (B). Gauge should read as
described on the chart below. Check that main burner is operating
on 'HI'. After taking pressure readings, be sure to turn screws
clockwise fi rmly to reseal. DO NOT OVER TORQUE.
Leak test with a soap and water solution.
Pressure Natural Gas
(inches)
Inlet *7"
(minimum 4.5")
Outlet 3.5"
- Return air shutter to factory-set opening.
- Ensure lighting procedure is followed carefully. The valve must be in
the off position when the tank valve is turned on. Turn tank on slowly
to allow pressure to equalize. See lighting instructions.
- Pipe must be sized according to installation code.
- Thoroughly clean burner venturi. See "cleaning / maintenance
instruction" section.
- Ensure air shutter opening is free of lint or other obstructions.
- Ensure the media is positioned correctly in the appliance.
(9.5mm - 12.7mm)
- Open air shutter to increase the primary air.
- Check the input rate: check the manifold pressure and orifi ce size as
La flamme doit envelopper
specifi ed by the rating plate.
la thermocouple de 3/8" à
1/2"
- Clean the glass with a recommended gas fi replace glass cleaner. DO
(9.5mm - 12.7mm)
NOT CLEAN GLASS WHEN HOT.
- If deposits are not cleaned off regularly, the glass may become
permanently marked.
- Verify the thermocouple/sensor is clean and the wiring is undamaged.
- Verify the interrupter block is not damaged or too tight. Verify
connections from pilot assembly are tight; also verify the connections
are not grounding out to any metal. (Remember, the fl ame carries the
rectifi cation current, not the gas. If fl ame lifts from pilot hood, the circuit
(9.5mm - 12.7mm)
is broken. A wrong orifi ce or too high of an inlet pressure can cause the
pilot fl ame to lift)*. The sensor rod may need cleaning.
La flamme doit envelopper
- Reprogram receiver code.
la sonde de flamme de
- Replace receiver.
(9.5mm - 12.7mm)
- Verify the valve and pilot assembly is properly grounded
- Troubleshoot the system with the simplest on/off switch.
- Clean sensor rod with a green Scotch-Brite™ pad to remove any
contamination that may have accumulated. Verify continuity with
multimeter with ohms set at the lowest range.
(9.5mm - 12.7mm)
problem
La flamme doit
- Verify that the incoming gas line ball valve is "open".
envelopper la
- Verify that the inlet pressure reading is within acceptable limits, inlet
thermocouple et

12.0 troubleshooting

troubleshooting
3/8" - 1/2"
test solution
Natural Gas Propane
(millibars) (inches)
17.4mb
(minimum 11.2mb) (minimum 11")
8.7mb
*Maximum inlet pressure not to exceed 13" w.c.
3/8" - 1/2"
3/8" - 1/2"
3/8" à 1/2"
3/8" - 1/2"
test solution
Propane
(millibars)
13" 32.4mb
(minimum 27.4mb)
10" 24.9mb
W415-3006 / A / 05.27.21
EN
41