Huawei Soyea B628-350 Démarrage Rapide page 7

The Ethernet cable is an optional accessory. To buy an Ethernet cable, please contact an authorized retailer.
FAQs
How do I restore factory settings?
When the router is turned on, press the Reset button for approximately 3 seconds using a pointed object until the power
indicator starts to blink. Restoring factory settings will restore the settings to the default. You can reconfigure them after the
router is restored.
What should I do if I forgot the Wi-Fi password or the login password for the web-based
management page?
Restore the router to its factory settings and then use the default Wi-Fi password and login password to try again.
What should I do if the signal strength indicator is red or an Internet connection cannot be
established?
1 Check if the SIM card is inserted. Refer to the Setup section for the right size of SIM card and the right way to insert it into
the slot.
2 If the issue persists, restore the router to factory settings and try again.
3 Contact your carrier to check if your SIM card is out of service. If it's a new card, check if it has been activated.
What should I do if the Internet speed is slow?
1 Check the signal strength indicator on the router. If it shows weak signal, adjust the router's direction or move it close to a
window to improve signal reception.
2 If your device is connected to the router over Wi-Fi, adjust your device's position to receive better signal.
3 Switch to Wi-Fi 5 GHz if it is supported by your device.
4 Restart the router and your device, and try again.
5 Check if you have reached your data traffic limit for the month. If so, your carrier may limit your Internet speed.
Why can't I access the router's web-based management page?
1 Ensure that your computer is connected to the router through an Ethernet cable or Wi-Fi.
2 Ensure that your computer is set to obtain an IP address and DNS server address automatically.
3 Restart your browser, or try using another browser.
4 If the problem persists, restore the router to its factory settings.
Why is the content displayed on the web-based management page not up to date?
Depending on your browser's cache, the content for your device on the web-based management page may not be up to date.
Manually clear your browser's cache (for example, open your browser and choose Internet Options > General > Browsing
history > Delete.) and re-launch the web-based management page.
If you are experiencing any other issues with the router:
1 Restart the router.
2 Restore the router to its factory settings.
3 Contact your carrier.
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