Freestyle Libre 2 Manuel D'utilisation page 35

• Do not force close the App.
• Check to make sure that you have the correct settings and permissions
enabled on your phone to receive alarms.
• Enable Bluetooth and Notifications for the App. Be sure not to turn on any
features or modify phone settings that may interrupt the presentation of
notifications.
• Turn on Lock Screen notifications, Notification sounds, Channel
notifications, Sound and Pop-up notifications and general phone sounds or
vibration.
• Turn off Do Not Disturb mode or manage the settings for your alarms to
override Do Not Disturb. Override Do Not Disturb functionality depends on
the phone model and Android operating system version that you are using.
• Turn on Location Permissions. Android 6.0 and above require apps to have
Location Permissions enabled to connect with Bluetooth devices. If you
wish to receive alarms, Location Permissions must be turned on.
• Turn off Battery Optimisation for the App to allow the App to run in the
background and ensure that you receive alarms, even when your phone
has low battery.
• You may need to add FreeStyle Libre 2 app to the list of apps that will not
be put to sleep.
• Remember that alarm settings will follow your phone's sounds and vibration
settings, so these should be at a level that you can hear to prevent missed
alarms.
• You should disconnect headphones when you are not using them as you may
not receive audio with alarms.
• If you are using peripheral devices connected to your phone, such as wireless
headphones or a smartwatch, you may receive alarms on only one device or
peripheral, not all.
• Keep your phone well charged and turned on.
IMPORTANT: What to know about glucose alarms IMPORTANT: What to know about glucose alarms
• The Sensor itself will not issue alarms.
• Scan your Sensor often to check your glucose. If you get a Low or High
ART41758-100_rev-A 3:14pm 18-JAN-2021