9. Troubleshooting
No power
•
Ensure that the mains cable is connected securely.
•
Ensure that the unit is switched on.
The remote control does not function
•
Use the remote control near to the unit.
•
Point the remote control at the remote control sensor on the unit.
•
Replace the batteries in the remote control with new ones.
•
Remove any obstacles between the remote control and the unit.
Loud hum or noise is heard
•
The plugs and sockets are dirty. Wipe them with a cloth slightly moistened with an appropriate
non-abrasive cleaning solution.
•
The unit may freeze up during use. Switch off and then switch on the unit again at the mains
socket to reset it.
No sound output
•
Make sure that the unit is not muted.
•
Press the VOL+ button or turn the Volume knob to increase the volume.
I can't find the Bluetooth name of this unit on my Bluetooth device for pairing
•
Ensure that the unit is switched on.
•
Ensure that the Bluetooth function is activated on your Bluetooth device.
•
The unit has a Bluetooth function that can receive a signal within 10 meters.
•
In order to avoid interferences, de-activate Wi-Fi on your device (Smartphone, tablet, etc...)
when playing music using Bluetooth.
Disc in place but the unit won't play
•
Ensure that the disc label is facing up.
•
Ensure that the disc is clean.
•
PAUSE mode may be activated, deactivate it.
•
Disc may be damaged or dirty; check and clean the disc.
•
Please check that your CD is recorded in the right format (see chapter „5. CD Mode" on page
25)
Disc skips
•
Ensure the unit is on a secure spot. Vibrations or jarring can cause the disc to skip.
•
Please make sure that there are no scratches on the CD
FM reception
•
Ensure the FM cable antenna is fully extended.
•
Electrical interference in your home can cause poor reception. Move the unit away from them
(especially those with motors and transformers).
The unit switches off automatically during playing
•
Increase the volume level on your input source player like MP3-player.
Interferences in Speakers
•
Check that you have not left a mobile phone near the unit.
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