Power Adapter
Manufacturer
Address
EN
Type
Input
Output
Average Active Efficiency
Efficiency at Low Load (10%)
No-load Power Consumption
Safety Class
15. Troubleshooting
Error
The device does not switch on.
System freezes
No sound.
No network connection can be
established.
WiFi connection cannot be
established.
54
(please use only the original power adaptor)
ShenZhen Xinspower Technology Co., Ltd
B 2F A BLDG 3 Huang Pu Shui Ku Rd., Shajing St
Baoan, Shenzhen, 518125 Guangdong, China
A361-1602250E
100 – 240V ~ AC, 50/60Hz, 1.5A
88,21%
87,14%
0,09W
II
Remedy
Check if the power adaptor is connected
properly.
1.
Disconnect the power plug for 1 minute, then restart the
device.
2.
If the error has then not been resolved, reset the unit
to the factory setting (see chapter „13.5. Factory reset")
1. Turn on the sound as it may be muted
2. Increase the volume.
3. Pull any connected headphone or speaker
from the connector jack.
1. Check the WLAN function.
2. Try to set an IP address at the device.
3. Activate the DHCP function on the router and
make the connection again at the device.
4. A firewall is activated on the network – set the
respective program in such a way that access
is possible.
5. Reboot the router
1. Check the availability of WLAN network on the
router.
2. Place the device closer to the router.
3. Make sure the password is correct.
English