Troubleshooting; Warranty And Recycling Information; Legal Warranty For 2 Years From The Date Of Purchase - Albrecht Audio DR 114 Manuel D'instructions

16. Troubleshooting

Problem
The device does not switch on
No sound or low volume
No signal or hissing in DAB/
FM mode.
Some buttons/functions can
no longer be used

17. Warranty and recycling Information

We are obliged to include information on disposal, legal warranty provisions and
EC declarations of conformity with instructions on the use of devices in various
countries in the scope of supply of every device. This information can be found
below.

17.1. Legal warranty for 2 years from the date of purchase

The seller of this device grants you a legal warranty of two years from the date of
purchase of the device. This warranty covers all failures that occur due to defective
components or faulty functions within the warranty period, other than failures
resulting from normal wear and tear, such as used batteries, scratches on the
screen, housing defects, broken antennas, as well as defects due to external effects
such as corrosion, over-voltage due to improper external power supply or use of
unsuitable accessories. The warranty also excludes failures resulting from improper
use of the device.
In the event of a warranty claim, please contact the dealer from whom you
purchased the device or our service partner without delay. The dealer will either
repair or replace your device, or it will refer you to a specialist service centre.
If you send in your device, please do not forget your purchase receipt as proof
of the date of purchase and describe the fault that occurred as accurately as
possible.
Remedy
• Make sure the radio is charged, by
connecting it to a power source and
charging for at least 30 minutes.
• If the radio is charged but still does not
switch on, press the reset button under
the charge cover with a small object.
• Is the radio muted? Use the volume up
button to increase the volume.
• Re-position the radio or change the
antenna. Check that the antenna is fully
extended.
• Reset the radio to factory settings (see
"10.5. Factory reset" on page 23).
• Press the reset button under the charge
cover with a small object.
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