Firewire; Driver-Related Problems - Korg ZERO4 Manuel D'utilisation

FireWire

The computer does not detect the ZERO4
❑ Is the FireWire cable connected correctly?
❑ It is possible that the operating system of your com-
puter has become unstable. Power-off your computer
and the ZERO4, and then turn the power back on again.
An error occurs when you disconnect from the computer
❑ Never disconnect the ZERO4 from the computer while
your host application is in use.
While connected, you are asked to install software or a device driver
❑ Does the operating system version of your computer
support the ZERO4?

Driver-related problems

Can't install the KORG FireWire Audio/MIDI driver successfully
❑ Could another FireWire (IEEE1394) device be con-
nected?
Disconnect all FireWire devices other than the ZERO4 from your com-
puter when you perform the installation. If the ZERO4 is connected to
an external FireWire hard disk, connect the ZERO4 directly to the
FireWire connector (IEEE1394 connector, iLink connector, DV connec-
tor) on the computer itself.
❑ Could other software programs or resident software
(such as anti-virus software) be running?
It may be impossible to perform the installation successfully if other
programs are running. Exit all other programs before you begin the in-
stallation.
Can't record/play audio or MIDI. No sound is output.
❑ Did you connect or disconnect the FireWire cable or
turn the ZERO4's power on/off while the software was
running?
Exit all of your software; then turn the ZERO4's power off and on once
again.
For some models of computer, starting up your computer with the
ZERO4 already connected may cause operation to be unstable. In this
case, start up your computer before you connect the ZERO4.
❑ Did your computer enter the Standby (Suspend) or
Sleep mode?
After returning to normal operating mode, exit all software and
power-cycle the ZERO4. Then start up your software again.
❑ Is the KORG FireWire Audio/MIDI driver installed cor-
rectly?
In order to play back audio/MIDI using the ZERO4, you must install
the KORG FireWire Audio/MIDI driver. For details on the installation,
refer to "Installing the KORG FireWire Audio/MIDI driver" (☞ p.23).
❑ Are multiple software programs running?
Error messages may appear if multiple software programs are running
simultaneously. In this case, you should exit the software you're not
using. In Windows, closing the window of a program does not neces-
sary exit the program; if the program is shown in the task bar, it is still
running. You must close any unneeded programs shown in the
taskbar.
❑ Have you correctly specified the input/output devices
you want to use?
Depending on the application you're using, you may need to make au-
dio/MIDI device settings. Refer to the owner's manual of the applica-
tion you're using, and specify the appropriate audio/MIDI devices.
Noise or clicks/pops are heard when you record or play back on your
computer
❑ Have you connected more than one ZERO4 unit, other
audio interface, or other audio device to your com-
puter?
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