Guldmann Smart Glide Mode D'emploi page 6

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6
or the instructions provided with the product. Further, in order for
the warranty to remain in effect for the full Warranty Period, all ser-
vice to the equipment must be provided by a Guldmann Certified
Technician. A Guldmann Certified Technician is a technician who
has successfully completed Guldmann Service Training, and who
holds a valid Service Training Certificate from Guldmann, and is
in possession of a valid password to access Guldmann's Service
and Information Console (SIC). A Guldmann Service Training
Certificate and SIC password are valid for three years (only USA)
from the date the technician is first certified. Thereafter, the techni-
cian must undergo re-certification training to obtain a new valid
certificate and password. Any parts or components repaired or
replaced by a Guldmann Certified Technician will be guaranteed
for the remainder of the Warranty Period. In the event the warranty
is rendered null and void, the purchaser shall indemnify and hold
Guldmann harmless of and from any and all claims or liability aris-
ing as a result of equipment malfunction or misuse.
B .
Service or Repair
Contact Guldmann Repair for an authorization to return any defec-
tive item during the Warranty Period. You will be provided with a
return authorization number and address for returning the item for
warranty service or replacement. Do not return items to Guldmann
under warranty without receiving a Return Authorization Number.
If mailing the item, pack it carefully in a sturdy carton to prevent
damage. Include your Return Authorization Number, a brief
description of the problem and your return address and phone
number. Guldmann does not assume the risk of loss or damage
while in transit, so it is recommended you insure the package.

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