How to obtain service or parts
Before calling service
We want you to remain a satisfied customer. If a problem
comes up that cannot be resolved to your satisfaction
please let us know.
To reach a service representative, see the contact
information at the back page of the manual. Whether you
write or call, please provide us with the model number,
serial number and date of original purchase or installation.
Product data rating label
The data rating label shows the model and serial number.
Refer to the data label on the appliance when requesting
service.
The data rating label is located on the frame behind the
filter. Remove the filter to view it (see figure below for an
example).
Service information
For handy reference, copy the information below from the
product data rating label located on the frame. Keep your
invoice for warranty validation.
Model number:_____________________________________
Serial number:______________________________________
Date of purchase:___________________________________
Product registration
Register your BSH product to ensure timely service and
access to your product related information.
You may register your product through one of the
following ways:
•
Register with your phone (USA only).
1. Take a photo of the camera icon on the
registration card, including the points ( ).
THERMADOR
2.
Text the photo to 21432. (USA only, text and
data rates may apply.)
•
Mail in the completed product registration card to the
address printed on the card.
•
Register your product online at www.thermador.com.
•
Call Thermador customer service at 1-800-735-4328.
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