Extend The Bolt (Lock) Using The Touchscreen; Retract The Bolt (Unlock) Using The Touchscreen; If The Lock Failed To Lock Or Unlock - Allegion SCHLAGE SENSE Instructions D'installation

12b Extend the bolt (lock) using the Touchscreen.
1. Unlock the door using the thumbturn if you have
not already.
2. Take the key and the default access codes with you!
Go outside and close the door.
3. Press the Outside Schlage Button.
4. The bolt should extend.
Did the bolt extend (is the door locked)?
NO
You need to adjust
your door/frame.
Go to
answers.schlage.com
for adjustment
instructions.
12c Retract the bolt (unlock) using the Touchscreen.
1. Press the Schlage button.
2. Enter one of the default access codes into the lock.
3. The bolt should retract.
Did the bolt retract (is the door unlocked)?
NO
Use the key to unlock the
door. You need to adjust
your door/frame. Go to
answers.schlage.com
for adjustment
instructions.
12d If the lock failed to lock or unlock:
1. If the Touchscreen did not light up, you may have a power problem. Install fresh
batteries and make sure the battery connector is connected (see step 10a on
page 11). If that does not help, make sure the cable is connected to the Alarm
Assembly and is not crimped (see step 9b on page 10).
2. If the lock had power but you need to adjust your door/frame, please go online to
answers.schlage.com for complete adjustment instructions and videos.
YES
Did the bolt take two tries
to extend?
Each try sounds like two
cycles.
NO
Alignment is
correct.
power first and then high power when
high power, it will always use the high
YES
Alignment is
correct.
YES
The lock has both a low power and
high power mode. It will try low
unsuccessful. After three times using
power mode instead of trying twice
each time. You may want to adjust
your door/frame to conserve battery
power, but it is not necessary.
13