Faq - Continental Fireplaces CL38 Manuel Du Propriétaire

1. I can hear a creaking or tapping noise when my appliance warms up or cools down. Is there
something wrong?
No, appliances are constructed of metal which expands as it heats up and contracts as it cools. This is
normal and has been considered in the design of the product. Noises during warm up and cool down
particularly in cold winter months are no cause for alarm.
2. My appliance still emits an odor for the fi rst time I use it in the fall. Is there something wrong?
No, when the appliance has not been used for sometime, house dust can collect on some components and
an odor may be noticed for the fi rst few hours of the season. It's normally no cause for alarm. The effect can
be minimized with periodic cleaning (see "maintenance" section).
3. How frequently do I need to clean the inside of the appliance glass door?
After the initial "burn-in", the glass will only need to be cleaned periodically, depending on the environmental
conditions, the amount of use, etc. We recommend the glass is always cleaned by an authorized installer or
service technician during annual maintenance. The home owner is also able to clean the glass more frequently
when it becomes dirty based on their of pattern of usage, see "maintenance" section.
4. There's condensation on the glass door(s) of my appliance. Is something wrong?
No, condensation or fog on the glass is normal part of the start-up process that results as a by-product of
combustion. As the fi rebox heats up, the condensation will start to dissipate. See "maintenance" section for
instructions on cleaning your glass door(s).
5. My remote won't sync with receiver (battery holder [including switch])and or function anymore?
Ensure your battery holder (including switch) is in the remote (middle) position. Ensure batteries in both the
battery holder (including switch) and the remote control do not need to be replaced. (Upon changing the
batteries in the remote and the receiver, it may be necessary [in rare cases] to replace the remote system.
Remote systems are warrantied for one year).
6. Why does my appliance need an annual inspection?
Gas appliances need an annual inspection in order to maintain safety and reliability. It's best to get your
appliance checked each spring; that way you have a fl awlessly functioning appliance all year round when
you need it. This is a very important practice, which many overlook. Because gas appliances burn clean
and are very easy to take care of, some assume that this means it doesn't need cleaning. Safety is always
number one when it comes to enjoying a roaring fi re in your living space. By having an annual inspection, you
ensure that your beautiful appliance is running at peak effi ciency for whenever you need that glowing comfort.
Maintenance is also required to ensure all warranty related concerns within the limitations and conditions are
still covered.
7. Will my appliance operate in the event of a power failure?
Your appliance is equipped with a battery back-up (battery holder). If installed, the batteries will allow the
pilot and main burner to operate. However, the lights will not operate. Additionally, if your appliance has been
installed with a GPV (Gas Power Vent), your appliance will not operate.
If in doubt, contact your authorized dealer or a qualifi ed technician.
For more FAQ's, visit our website: http://continentalfi replaces.com/faqs.

8.0 faq

EN
23
W415-2039 / A / 10.18.19