T R O U B LE S HO O T I NG
Troubleshooting
O PE RAT I O N
Range does not operate.
•
Verify power is on.
•
Verify electrical power to range and home circuit breaker
is on.
O VEN
Oven temperature issue.
•
Contact Wolf customer care at 800-222-7820 for
recommendations.
Oven 'pops' or 'bangs' during preheat or cool down.
•
Normal with new oven cavity expansion and contraction.
•
If it persists, contact Wolf customer care at
800-222-7820.
R ANG E S UR FAC E
Erratic flame, poor ignition or no ignition.
•
Verify burner caps are positioned properly.
•
Clean burner and igniter properly.
•
If water spilled over recently, let area dry completely.
Use hair dryer, if desired.
•
If burner cap secures to burner head, verify it is tightly
fastened.
•
Push in knob, then release. Verify knob springs back.
Charbroiler clicks continually.
•
Verify knob is set fully at HI.
Oven or griddle indicator light flashes.
•
Turn knob off, then back on. Flame was lost and unit
entered safety lock-out mode.
Sub-Zero, Sub-Zero & Design, Sub-Zero & Snowflake Design, Dual Refrigeration, The Living Kitchen, Great American Kitchens The Fine Art of Kitchen Design, Wolf, Wolf &
Design, Wolf Gourmet, W & Design, red colored knobs, Cove, and Cove & Design are registered trademarks and service marks of Sub-Zero Group, Inc. and its subsidiaries.
All other trademarks are property of their respective owners in the United States and other countries.
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Wolf Customer Care 800.222.7820
SERVI C E
•
Maintain the quality built into your product by contacting
Wolf Factory Certified Service. For the name of the
nearest Wolf Factory Certified Service, check the contact
& support section of our website, wolfappliance.com or
call Wolf customer care at 800-222-7820.
•
When contacting service, you will need the model and
serial number of your product. Both numbers are listed
on the product rating plate. Refer to page 6 for rating
plate location.
•
For warranty purposes, you will also need the date of
installation and name of your authorized Wolf dealer. This
information should be recorded on page 3 of this guide.