Troubleshooting; Before You Call For Service - Viking Range 5 Serie Manuel D'installation, D'utilisation Et D'entretien

Before You Call for Service

If the appliance appears to be malfunctioning, read through
this manual fi rst. If the problem persists, check the trouble-
shooting guide below. Locate the problem in the guide and
refer to the cause and its remedy before calling for service.
The problem may be something very simple that can be
solved without a service call. However, it may be required
to contact your dealer or a qualifi ed service technician.
WARNING
!
Electrocution Hazard
• Never attempt to repair or perform maintenance on
the appliance until the main electrical power has been
disconnected. Turning the appliance control "OFF"
does not remove electrical power from the units wiring.
• Replace all parts and panels before operating.
Problem
Appliance not cold enough
(See "Adjusting the temperature" on page
10)
Appliance too cold
(See "Adjusting the Temperature" on page
10)
No interior light.
Light will not go out when drawer is closed
Noise or Vibration
Appliance will not run.

TROUBLESHOOTING

In the unlikely event you lose cooling in your unit, do not
unplug the product from the electric supply, but do call
a qualifi ed service technician immediately. It is possible
that the loss of cooling capacity is a result of excessive
frost build-up on the evaporator cooling coil. In this case,
removing power to the unit will result in the melting of this
excessive quantity of ice, which could generate melt water
that exceeds the capacity of the defrost drain system and
could result in water damage to your home. The end-user
will be ultimately responsible for any water damage caused
by prematurely turning the unit off without appropriately
managing the excess water run-off.
Possible Cause
• Control set too warm
• Content temperature not stabilized.
• Excessive usage or prolonged drawer
openings.
• Airfl ow to front grille blocked.
• Drawer gasket not sealing properly.
• Control set too cold
• Drawer gasket not sealing properly.
• Failed LED light assembly or light
switch.
• Drawer not activating light switch.
• Failed light switch
• Appliance not level
• Fan hitting tube obstruction.
• Appliance turned off
• Power cord not plugged in.
• No power at outlet.
14
CAUTION
!
Remedy
• Adjust temperature colder. Allow 24
hours for temperature to stabilize.
• Allow temperature to stabilize for at
least 24 hours.
• Airfl ow must not be obstructed to front
grille. See "clearances" on
page 4.
• Adjust or replace drawer gasket.
• Adjust temperature warmer.
Allow 24 hours for temperature to
stabilize.
• Adjust or replace drawer gasket.
• Contact a qualifi ed service technician.
• Appliance not level, level appliance,
(See page 4, "leveling legs")
• Contact a qualifi ed service technician.
• Level appliance, see "Leveling Legs"
on page 4.
• Contact a qualifi ed service technician.
• Turn appliance on. See "Starting your
appliance" on page 10.
• Plug in power cord.
• Check house circuit.