Guarantee
Warranty period of 12 months applies to commercial use
and 24 months applies to private use and commences on
the day of purchase of the device.
The guarantee solely covers inadequacies caused by
material defect or manufacturing defect. Original payment
voucher with the sales date needs to be submitted for any
claim in the guarantee period.
The guarantee does not cover any unauthorised use such
as appliance overloading, use of violence, damage as
a result of any unauthorised interference or caused by
foreign items. Failing to follow the operating and assembly
instructions and common wear are also not included in the
guarantee.
Important information for the customer
Please be sure to know that returning the product
in or after the warranty period must be made in the
original packaging.
Service
Do you have any technical questions? Any claim? Do you
need any spare parts or operating instructions? We will
quickly help you and without needles bureaucracy at our
web pages at www.guede.com in the Servicing part. Please
help us be able to help you. In order to identify your device
in case of claim we need the serial No., product No. and
year of production. All this data can be found on the type
label.
Tel.:
+49 (0) 79 04 / 700-360
Fax:
+49 (0) 79 04 / 700-51999
E-Mail:
support@ts.guede.com
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