Warranty
2 YEAR LIMITED WARRANTY
Products to which this limited warranty
applies
This limited warranty applies to your newly
purchased Dimplex heater. This limited
warranty applies only to purchases made
in any province of Canada except for
Yukon Territory, Nunavut, or Northwest
Territories or in any of the 50 States of
the USA (and the District of Columbia)
except for Hawaii and Alaska. This limited
warranty applies to the original purchaser
of the Product only and is not transferable.
Products excluded from this limited
warranty
Products purchased in Yukon Territory,
Nunavut, Northwest Territories, Hawaii,
or Alaska are not covered by this limited
warranty. Products purchased in these
States, provinces, or territories are sold
AS IS without warranty or condition of
any kind (including, without limitation,
any implied warranties or conditions of
merchantability or fitness for a particular
purpose) and the entire risk of as to the
quality and performance of the products is
with the purchaser, and in the event of a
defect the purchaser assumes the entire
cost of all necessary servicing or repair.
What this limited warranty covers and for
how long
Products covered by this limited warranty
have been tested and inspected prior to
shipment and, subject to the provisions of
this warranty, Glen Dimplex Americas Ltd.
(herein called Glen Dimplex Americas)
warrants such products to be free from
defects in material and workmanship in
respect of the heater components of the
Product for a period of 24 months from the
date of the first purchase of the Product.
This limited warranty period also applies
to any implied warranties that may exist
14
under applicable law. Some jurisdictions
do not allow limitations on how long an
implied warranty lasts, so the above
limitation may not apply to the purchaser.
What this limited warranty does not cover
This limited warranty does not apply
to Products that have been repaired
(except by Glen Dimplex Americas or its
authorized service representatives) or
otherwise altered. This limited warranty
does further not apply to defects
resulting from misuse, abuse, accident,
neglect, incorrect installation, improper
maintenance or handling, operation with
an incorrect power source, fire or other
circumstance outside of Glen Dimplex
Americas' control including, without
limitation, an Act of God.
What you must do to get service under
this limited warranty
Defects must be brought to the attention
of Glen Dimplex Americas Technical
Service by contacting 1-888-346-7539.
Please have proof of purchase, catalogue/
model and serial numbers available when
calling. Limited warranty service requires
a proof of purchase of the Product.
What Glen Dimplex Americas will do in the
event of a defect
In the event the Product or part covered
by this limited warranty is proven to be
defective in material or workmanship
during, in the One Year Warranty period,
as applicable, you have the following
rights:
• Glen Dimplex Americas will in its sole
discretion either repair or replace
such defective Product or part without
charge. If Glen Dimplex Americas is
unable to repair or replace the Product
or part, or if repair or replacement is not
commercially practicable or cannot be
timely made, Glen Dimplex Americas
www.dimplex.com