Troubleshooting
WARNING
APPLIANCE IS NOT WORKING AS IT SHOULD, HAS BEEN DROPPED, DAMAGED, LEFT OUTDOORS, OR DROPPED INTO WATER, TAKE IT TO
A SERVICE CENTER PRIOR TO CONTINUING USE.
Any other servicing should be done by an authorized service representative.
STORAGE: Always remove the battery pack before storing the charger or any time the charger is unplugged.
CHARGER
Power On
Without battery pack
Testing
Hot battery pack
Cold battery pack
Deeply discharged
Error
Error
Error, try to repeat the conditions a second time by removing and reinstalling the battery pack. If the LED status repeats a
•
second time, try charging a different battery.
If a different battery charges normally, dispose of the pack (see BATTERY DISPOSAL
•
If a different battery also indicates "Error," the charger may be damaged or faulty.
•
Charging
Fast charging
Ready
Battery full
Problem
Vacuum won't run
Bag Check Indicator
has turned red OR
vacuum won't pick
up OR low suction
Dust escaping from
vacuum
18
TO REDUCE THE RISK OF PERSONAL INJURY: REMOVE BATTERY BEFORE CLEANING OR SERVICING. IF
RED
GREEN
ORANGE
LED
LED
LED
ON
OFF
OFF
OFF
OFF
ON
Flashing Flashing
OFF
OFF
Flashing
OFF
OFF
ON
OFF
Possible Cause
1. Your battery may not be
inserted properly.
2. Your battery may not be
charged.
3. Your battery may be too hot.
4. There may be internal
component damage.
1. Filter Bag full and/
or clogged.
1. Filter Bag full.
2. Filter Bag not installed
correctly.
3. Hose not installed correctly.
Ready to charge battery pack.
When battery pack reaches cooled temperature, charger begins charge mode.
When battery pack reaches warmed temperature, charger begins charge mode.
Charger conditions battery until normal voltage is reached, then begins charge mode.
Battery pack or charger is damaged or faulty.
.
Battery is being charged.
Charging is complete.
Possible Solution
1. Make sure the battery is fully seated in
battery cavity.
2. Check the Charge Level Indicator and
charge the battery if it's low.
3. Remove battery and let cool for 30 minutes,
replace battery and retry or replace with
second charged battery.
4. Call for service: 1-888-768-2014.
1. Empty Filter Bag - Pg. 15.
1. Empty Filter Bag - Pg. 15.
2. Review Filter Bag removal &
replacement - Pg. 15.
3. Review Hose installation - Pg. 10.
ACTION
section).