Troubleshooting - Hoover HUSHTONE CH95413 Guide D'utilisation

Troubleshooting

WARNING
Any other servicing should be done by an authorized service representative.
If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into
water, take it to a service center prior to continuing use.
What does it mean when
Charger light is...
FLASHING Battery
GREEN
Charging
SOLID Fully Charged
GREEN
Indicates battery is
FLASHING
on sequential standby
YELLOW
waiting to be charged.
Leave Battery on
SOLID
Charger. It's too
YELLOW
hot or cold to charge.
Call us at
FLASHING
1-888-768-2014
RED
Problem
Vacuum won't run
Bag Check Indicator
has turned red
OR Vacuum won't pick
up OR Low suction
Dust escaping
from vacuum
22
TO REDUCE THE RISK OF PERSONAL INJURY: REMOVE BATTERY BEFORE CLEANING OR SERVICING.
Charging a hot
Battery Pack:
When using a vacuum continuously,
the battery may become hot. A hot
battery may be placed directly on the
charger but charging will not begin
until the battery temperature cools
to within an acceptable temperature
range. When a hot battery is placed
on the charger, the Yellow LED will
remain lit until the battery is cool
enough to begin charging.
Possible Cause
1. Your battery may not be
inserted properly.
2. Your battery may not be
charged.
3. Your battery may be too hot.
4. There may be internal
component damage.
1. Filter Bag full and/
or clogged.
2. Broken or worn belt.
3. Brushroll and/ or Hose
clogged.
4. Carpet height setting
is incorrect.
1. Filter Bag full.
2. Filter Bag not installed
correctly.
3. Hose not installed correctly.
Charging a cold
Battery Pack:
A cold battery may be placed directly
on the charger but charging will not
begin until the battery temperature
warms to within an acceptable
temperature range. When a cold
battery is placed on the charger, the
Yellow LED will remain lit until the
battery is warm enough to begin
charging.
Possible Solution
1. Make sure the battery is fully seated in
battery cavity.
2. Check the Charge Level Indicator and
charge the battery if it's low.
3. Remove battery and let cool for 30 minutes,
replace battery and retry or replace with
second charged battery.
4. Call for service: 1-888-768-2014.
1. Empty Filter Bag - Pg. 15
2. Replace belt - Pg. 20
3. Check Hose - Pg. 16
Check Brushroll - Pg. 20-21
4. Set Carpet Height Adjustment to
appropriate setting for carpet being
cleaned - Pg. 10
1. Empty Filter Bag - Pg. 15
2. Review Filter Bag removal &
replacement - Pg. 15
3. Review Hose installation.