Troubleshooting; Service - Hoover Envy Hush Guide D'utilisation

If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the
checklist below.
Any other servicing should be done by an authorized service representative.
To reduce the risk of personal injury – unplug before cleaning or servicing.
probleM
Cleaner won't
run
Cleaner suction
low
Nozzle won't
pick up
To obtain approved Hoover
Warranty Service Dealer (Depot) by:
• Checking the Yellow Pages under "Vacuum Cleaners" or "Household".
• Visit our website at hoover.com (U.S. Customers) or hoover.ca (Canadian customers).
Follow the service center link to find the service outlet nearest you.
• For an automated referral of authorized service outlet locations call 1-800-944-9200.
Do not send your vacuum to Hoover
If you need further assistance:
To speak with a customer service representative call 1-800-944-9200; Mon-Fri 8am-7pm EST. In Canada,
®
contact Hoover Canada, Toronto: 755 Progress Ave., Scarborough, ON M1H 2W7 OR Hoover
Edmonton: 18129-111 Ave., Edmonton, AB T5W 2P2, Phone: 1-800-944-9200, Mon-Fri 8am-7pm EST.
Always identify your vacuum by the complete model number when requesting information or ordering parts.
(The model number appears on the bottom of the vacuum.)
PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE.

5. troubleshootinG

!
possible cause
Not firmly plugged in
No voltage in wall plug
Blown fuse/tripped breaker
Filter bag full.
Obstruction in nozzle
connector, hose or wands.
Secondary filter dirty.
Power set too low.
Hose not properly connected
to cleaner
Power nozzle switch "OFF".
Low cleaner suction.
Blockage in nozzle connector. Remove blockage.
Brushroll not running.
Brushroll brushes worn.

6. serVice

®
service and genuine Hoover
®
, Inc., Company in Glenwillow for service. This will only result in delay.
WARNING
possible solution
Plug unit in firmly.
Check fuse or breaker in home.
Replace fuse/reset breaker in home.
Replace filter bag.
Remove obstruction.
Clean filter with water, allow to dry and
replace in cleaner.
Increase power setting by pushing suction
control slide switch toward MAX.
Ensure hose is properly connected.
Turn switch to "ON" position.
See section "Cleaner suction low".
See section "Agitator brush roll won't run".
Replace brushes.
®
parts, locate the nearest Authorized Hoover
12
!
®
®
Canada,