YOUR QUESTION
IT'S POSSIBLE THAT
When I put my Tria
Your Tria Laser 4X
Laser 4X against my
is locked.
skin, nothing happens.
Your Tria Laser 4X
is plugged into the
battery charger.
The treatment window
isn't completely in
contact with your skin.
The area you're trying
to treat is too small,
curved or bony to treat.
24
HOW TO TROUBLESHOOT
The Tria Laser 4X will lock when
it's not in use. Unlock your Tria
Laser 4X with the skin sensor.
(see page 16)
Your Tria Laser 4X will not work
when it is plugged in to the
battery charger. Unplug your
Tria Laser 4X.
Confirm that the treatment
window is completely flat
against your skin.
Try again, pulling the skin flat.
If you can't get the whole
treatment window to touch the
treatment area, then the Tria
Laser 4X won't work.
YOUR QUESTION
IT'S POSSIBLE THAT
I can't use my Tria
Your Tria Laser 4X
Laser 4X, and an image
is locked.
of a lock shows on the
display.
The display is
Your Tria Laser 4X is not
flashing quickly.
working properly.
Dirt or debris is stuck to
Your Tria Laser 4X needs
the treatment window.
to be cleaned.
I tried to unlock the
It may not be safe for you
Tria Laser 4X, but it's
to use the Tria Laser 4X.
still locked.
You didn't use the skin
sensor correctly.
HOW TO TROUBLESHOOT
The Tria Laser 4X will lock
when it's not in use. Unlock
your Tria Laser 4X with the skin
sensor. (see page 16)
Please contact Customer Care
for assistance.
See cleaning instructions on
page 22. If you can't get the
area clean, contact Customer
Care for assistance.
Match your skin tone to the
Skin Tone Chart on the inside
cover of this booklet, and
contact Customer Care with
any questions.
Try again, holding the skin
sensor flat and firm against
your skin. (see page 16)
triabeauty.ca 25