myQ
®
App Control
Connect With Your Smartphone
You will need:
Wi-Fi enabled smartphone or tablet
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Broadband Internet connection
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Wi-Fi signal in the garage (2.4 GHz, 802.11b/g/n required)
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Password for your home network (router's main account, not guest network)
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myQ
serial number located on the garage door opener, see page 2
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Check Wi-Fi
Signal Strength
Make sure your mobile device is connected to your Wi-Fi
®
Wi-Fi
signal strength.
If you see:
®
Wi-Fi
signal is strong. You're all set!
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Wi-Fi
signal is weak.
The garage door opener will likely connect to your Wi-Fi network. If not, try one of the options below.
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No Wi-Fi
signal. Try one of the following:
Move your router closer to the garage door opener to minimize interference from walls and other
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objects
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Buy a Wi-Fi
range extender
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Download the myQ
App to Set Up an Account and Connect
Open and close your door, get alerts and set schedules from anywhere. Connected smart garage door openers also receive software
updates to ensure the opener has the latest operational features.
®
1.
Download the myQ
App.
2.
Set up an account and connect.
For more information on connecting your garage door opener, visit support.chamberlaingroup.com.
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network. Hold your mobile device by the garage door opener and check the
Wi-Fi Status
LED
Definition
Blue
Off - Wi-Fi is not turned on.
Blinking - Garage door opener is in Wi-Fi learn mode.
Solid - Mobile device connected to the garage door opener.
Blue and Green
Blinking - Attempting to connect to router.
Green
Blinking - Attempting to connect to the Internet server.
Solid - Wi-Fi has been set up and garage door opener is connected to the internet.
NOTES:
®
myQ
App control WILL NOT work if the garage door opener is operating on battery power.
To erase the Wi-Fi settings, see page 20.
3
LED
An LED on the garage door
opener will indicate Wi-Fi
status. See table below.