TROUBLE SHOOTING
Problem
Possible Reason
No Power
Power cable not plugged in
Power button not pressed
No / Low Spray
Not pressing spray trigger
Clean Water / solution tank
is empty or low
Clean Water tank is
not seated or installed
correctly
Spray is clogged
No / Low Suction
Waste Water / collection
tank Is full
Waste Water / collection
tank is not seated /
installed correctly
Filter screen inside Waste
Water / collection tank
clogged
MOTORISED Brush Doesn't
Brush mode is not switched
Oscillate
on
CALL UK 01903 23 55 58 or EIRE 1800 93 20 96 if problem is not resolved
REPLACEMENT PARTS
Accessories and replacement parts are available for your RUG DOCTOR PORTABLE SPOT
CLEANER by calling Rug Doctor Customer Service UK 01903 23 55 58 or EIRE 1800 93 20 96
or visiting www.rugdoctor.co.uk.
Replacement Parts
Clean Water Tank (with Tube, Nozzle &
Cap)
Waste Water Tank (with Float
Column & Wide Opening Lid)
Retractable Handle Replacement
38
UK 01903 23 55 58 EIRE 1800 93 20 96
How to Fix
Plug power cable into wall
mains socket
Press unit power
button on
Press spray trigger
Fill Clean Water tank with
water and solutions
Lift Up Clean Water tank,
secure outer cap and
reposition
Clean the spray spout
Empty Waste Water /
collection tank
Lift Up Waste Water /
collection tank and place
back into position
Clean off debris on filter
screen inside Waste Water
/ collection tank
Turn MOTORISED BRUSH
button to the on position.
Ensure that you have
vacuumed over the area
first so debris or hair does
not get caught or tangled
in the brush
Image
Part #
93074
93076
93077
GUARANTEE AND PRODUCT REGISTRATION
What Does This Guarantee Cover / How Long Does The Guarantee
Last
1.15. Rug Doctor guarantees to the original purchaser for a period of 2 years from
the date of purchase ("Guarantee Period"), the machine supplied by Rug
Doctor and every component part thereof (collectively, "Machine") shall be free
from material defects. However, this guarantee is subject to Clauses 1.2, 1.4 and
2.4 and does not apply in the circumstances described in Clause 2.1.
1.16. Subject to Clause 2.1, if:
(a)
you give notice (in accordance with the "How Do I Get Service Under
This Guarantee" section below) to Rug Doctor during the Guarantee
Period within a reasonable time of discovery that the Machine has a
material defect; and
(b) Rug Doctor is given a reasonable opportunity of examining the Machine;
and
(c)
you (if asked to do so by Rug Doctor) return the Machine to Rug
Doctor's place of business, payment for which will be in accordance
with the "Expenses" section below;
Rug Doctor will repair or replace the Machine without further charge.
1.17. The guarantee at Clause 1.1 shall apply to any replacement Machine (for a period
of 12 months from the date of delivery of that replacement) and any repaired
Machine (for the original Guarantee Period) supplied by Rug Doctor.
1.18. This Guarantee is given in addition to, and does not affect, your legal rights in
relation to the Machine that is faulty or not as described. Advice about your
legal rights is available from your local Citizens' Advice Bureau or Trading
Standards office.
What The Guarantee Does Not Cover
2.1. The guarantee at Clause 1.1 does not apply to any defect in the Machine arising
from:
(a)
any further use of the Machine made by you or any third party after
giving notice in accordance with Clause 1.2;
(b) your failure, or that of any third party, to follow Rug Doctor's oral
or written instructions (including but not limited to the User Guide
supplied with the Machine) as to the storage, use and maintenance of
the Machine (as to the latter, for best operating efficiency and cleaning,
use of only Rug Doctor cleaning products is recommended);
(c)
any alteration or repair, or attempted alteration or repair, by you or any
third party of the Machine without the written consent of Rug Doctor;
(d) fair wear and tear, wilful damage, negligence by you or any third party,
accident, improper use and abuse, or abnormal storage or working
conditions; or
(e)
use by you or any third party of the Machine in any way or at any time
for rental purposes.
2.2. If Rug Doctor fails to comply with these terms, then it shall be responsible for
loss or damage that you suffer that is a reasonably foreseeable result of its
breach of the terms or its negligence, but Rug Doctor shall not be responsible
for any loss or damage that is not reasonably foreseeable.
2.3. Rug Doctor is only supplying the Machine for domestic and private use. You
agree not to use the Machine for any commercial, business or re-sale purpose,
and Rug Doctor has no liability to you for any loss of profit, loss of business,
business interruption, or loss of business opportunity.
UK 01903 23 55 58 EIRE 1800 93 20 96
39