Troubleshooting; Function Test; Resolving Problems - Bosch EXTEGRA IP 9000 FX Manuel D'installation

en | Troubleshooting
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Troubleshooting

8.1

Function Test

The camera offers a variety of configuration options. Therefore, check that it works properly
after installation and configuration. This is the only way to ensure that the camera will function
as intended in the event of an alarm.
Your check should include the following functions:
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8.2

Resolving Problems

The following table is intended to help identify the causes of malfunctions and correct them
where possible.
Malfunction
No image
transmission to
remote location.
No connection
established, no image
transmission.
No audio transmission
to remote station.
2016.02 | 1.2 | F.01U.319.357
Can you connect to the camera remotely
Does the camera transmit all the data required?
Does the camera respond as desired to alarm events?
Is it possible to control peripheral devices, if necessary?
Possible causes
Defective camera.
Faulty cable connections.
Incorrect cable
connections
Incorrect encoder stream
property set for connection
to hardware decoder.
Incorrect unit
configuration.
Faulty installation.
Wrong IP address.
Faulty data transmission
within the LAN.
The maximum number of
connections has been
reached.
Hardware fault.
Faulty cable connections.
Incorrect configuration.
The audio voice connection
is already in use by another
receiver.
Installation Manual / Guide d'installation
Solution
Connect a local monitor to the camera and check the
camera function.
Check all cables, plugs, contacts and connections.
When using AC power, ensure that polarity is correct.
Select the H.264 MP SD option on the Encoder
Streams configuration page.
Check all configuration parameters (reset to factory
default if necessary).
Check all cables, plugs, contacts and connections.
Check the IP addresses (terminal program).
Check the data transmission with ping.
Wait until there is a free connection and call the
transmitter again.
Check that all connected audio units are operating
correctly.
Check all cables, plugs, contacts and connections.
Check audio parameters on the Audio configuration
and LIVE page functions pages.
Wait until the connection is free and then call the
sender again.
EXTEGRA IP 9000 FX
Bosch Security Systems