Albrecht Audio DR 80-D Mode D'emploi page 13

European Warranty and Repairs
According to European warranty law, the seller of the device is obliged to ensure repair
of any present defects within the 2-year, legal warranty period. In addition, Alan shall
provide an additional manufacturer's warranty for devices purchased in Germany, so
that you can also send in any defective device directly to our service partner for free
warranty repair. From there, and in case of a warranty claim, you will either receive
your repaired device as quickly as possible or an equivalent replacement device.
Please send your proof of purchase (e.g., a copy of the sales receipt) and describe the
problems which have surfaced as detailed as possible.
For technical questions or warranty/repair claims, please get in touch directly with:
8 Service address for devices sold in Germany:
PST professional support technologies GmbH
Breitscheider Weg 117a
40885 Ratingen
The service hotline can be reached at 02102 - 1459546 (Regular charges for German
landlines) or per e-mail at alan-service@ps-tech.de.
Before sending back a purportedly defective device for a problem, you can save time
and shipping costs by first performing a few simple tests (see Troubleshooting
Chapter), or seek help from our hotline.
Print errors excepted.
The information in this handbook may change without previous notice.
© 2015 Alan Electronics GmbH
Daimlerstr. 1 k – D -63303 Dreieich
www.albrecht-audio.de
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