Troubleshooting - Petsafe PBC19-13095 Manuel D'utilisation

The Bark Control
Collar does not
spray.
My Bark Control
Collar sprays, but
my dog keeps
barking (does not
respond to the burst
of spray).
When I try to refill
the Unscented
Spray, the spray
leaks out around the
Spray Nozzle.
I have refilled the
Spray Bark Control
Collar and the
yellow LED continues
to flash.

Troubleshooting

• Ensure that the battery is properly installed.
• Replace the battery.
• Refill the Unscented Spray.
• Ensure the Spray Nozzle is not clogged.
Note: See "Tips and Maintenance" section.
• If the Bark Control Collar still does not spray, contact the
Customer Care Centre. For a listing of Customer Care Centre
telephone numbers in your area, visit our website at
www.petsafe.net.
• Tighten the Bark Control Collar and make sure the Sensor
Probe is centered on the front of the dog's neck.
• Check to make sure the Spray Nozzle points towards the
dog's snout.
• Make sure your dog's hair does not block the spray. If so,
trim the hair so the spray can reach the snout area.
• If your dog still does not respond, contact the Customer Care
Centre. For a listing of Customer Care Centre telephone
numbers in your area, visit our website at www.petsafe.net.
• Hold the Unscented Spray Can upright. If it is held at an
angle, it will not create a good seal.
• Press firmly on the Unscented Spray Can to create a
good seal.
• If the spray continues to leak, contact the Customer Care
Centre. For a listing of Customer Care Centre telephone
numbers in your area, visit our website at www.petsafe.net.
• Ensure the spray counter has been reset.
Note: See "To Fill and Refill the Spray" section.
• If the yellow LED continues to flash after the spray counter
has been reset, contact the Customer Care Centre.
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